Pay fees & accept awards

To view step-by-step instructions on paying tuition and finding your tuition amounts, visit students.ok.ubc.ca/workday/tutorials and toggle to the ‘Finances’ category.

FIRST, REVIEW YOUR BALANCE

You can find your tuition and fee amounts in Workday.

Once you select the Finances app in Workday, you will be taken to the “Finances” page by default.

  • On the left side of the page, under “Account Activity”, your “Due Now” balance will be listed. This balance includes charges that are past due or due within the next 30 days.
  • You can make payments toward your “Due Now” balance, but not charges due in the future.

If there are any changes in your registration, program of study, or citizenship on your account, your account balance will be updated the following day. Your Account Activity does not refresh in real time. Tuition and student fees are assessed nightly.

In-person payments

In-person services are available. We cannot accept cash or credit card in person. We do accept personal cheques (from a Canadian financial institution) or debit cards in person. Students are encouraged to review the full list of online payment options and instructions outlined on this page. Please contact Enrolment Services – Student Records & Financial Services if you have questions.

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Online payment options

Online banking

Set up online banking to pay your UBC tuition and fees like any other bill. Payments will take 2 to 3 business days to process.

To pay with online banking, you’ll first need a bank account at a Canadian financial institution. Add “UBC Tuition” as a bill payee and use your student number as the bill’s account number.

Housing and Meal Plan payments

Online banking is available for Housing or Meal Plan payments through most banks and credit unions. To do so, add “UBC Student Housing and Meal Plan” as a payee. Please do not make Housing and Meal Plan payments to the UBC Tuition account.


Pre-Authorized Debit 

UBC does not automatically withdraw funds from your bank account through Pre-Authorized Debit (PAD) to pay the balance you owe. Once your account is set up, you have to initiate every PAD transaction to make a payment. Payments are posted immediately on your student account, but can take several days for them to be processed in your bank account. 

Follow the tutorials for paying by Pre-Authorized Debit in Workday:  

Pre-Authorized Debit payments may be returned by your financial institution similar to a bounced cheque in the following situations: 

  • There are insufficient funds or funds are not available. 
  • You entered incorrect account details. 
  • The account doesn’t have chequing privileges. 
  • The account has been closed. 

If your payment is returned, the funds will be reversed out of your student account. This may place your account on financial hold. You will be charged an insufficient funds penalty of $35 and may also be charged additional interest. 


International Funds Transfer (IFT) using TransferMate 

You can pay your UBC tuition and fees from a foreign bank account with non-Canadian currency using International Funds Transfer (IFT). 

Follow the step-by-step Workday tutorial for paying your tuition and student fees using TransferMate Payment. 

For further support while paying via TransferMate, please contact TransferMate. 


Credit Card or Signature Debit Card 

You can pay your tuition and student fees using an accepted credit card or signature debit card. This payment method is subject to a non-refundable convenience fee. 

Follow the step-by-step Workday tutorial to pay by credit card or signature debit card. 

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Other payment options

Paying with your Registered Education Savings Plan (RESP)

A proof of enrolment letter, also known as a confirmation of enrolment letter, is often needed to redeem RESPs.

You can download your Confirmation of Enrolment letter through Workday.  Be sure to select the correct Academic Session for your letter.

Do I need a stamp for my RESP form?

Depending on your RESP provider, you may not need a stamp for your RESP form. The following RESP providers accept the UBC proof of enrolment directly generated from the SSC:

  • Canadian Scholarship Trust Plan
  • Heritage Education Funds
  • Children’s Education Funds
  • Knowledge First Financial

If your RESP provider does not accept the UBC proof of enrolment generated from Workday, please contact Enrolment Services – Student Records & Financial Services directly.


Paying by US dollar cheques in person

You can pay your tuition and student fees in person at Student Records & Financial Services in UNC 214 with a US dollar cheque. Payments received by cheque will take up to 10-14 business days to process.

  1. Make sure your cheque is correctly filled out, and that your student number is written on the front of the cheque on the memo line. No postdated cheques will be accepted.
  2. Bring your cheque and payment slip to Student Records & Financial Services in UNC 214.

Payment using US dollar cheques will use the UBC currency exchange rate of the day it is processed and not necessarily the day it is received by UBC. To lock in an exchange rate, consider paying via International Funds Transfer or with a UBC tuition slip and US dollar cheque at any RBC branch in Canada.

We cannot accept cash in person.


Tuition fee deferral for TAs or RAs

Tuition fee deferral is available to graduate students employed by UBC as Teaching or Research Assistants (TAs or RAs).

You can find detailed eligibility and application instructions on the Tuition Fee Deferral Application. Proof of employment is required. We will accept a screenshot of the Workday Compensation page, which you can find under your profile, or a letter from your department stating your employment start and end dates.

Below are the online application periods for tuition fee deferral:

  • Summer session: March 1 to April 30
  • Winter Term 1: July 15 to August 31
  • Winter Term 2: November 1 to December 31

Banking in person or by phone

Set up in-person banking to pay your UBC tuition and fees like any other bill. Payments will take 1 to 2 business days to process.

To pay with in-person or telephone banking, you’ll need a bank account at a Canadian financial institution. Some Canadian financial institutions may not accept these payment methods or may charge a transaction fee.

Visit or call your financial institution and provide them with the following information:

  • Your financial institution account information
  • “UBC Tuition Fees” to be added as the bill payee
  • Your student number provided as the bill’s account number
  • The total payment amount to be transferred

Online banking for most banks and credit unions is available for residence and meal plan fees. Visit Housing or Meal Plan payments for details.


Paying by cheque at any RBC branch

You do not need to be an RBC customer to pay your fees at an RBC branch. RBC in-person payments take 2 to 3 business days to be processed.

To pay, complete a Tuition Fee Payment Form (pdf) and bring it to any RBC branch with your cheque payment. Cash payments are not accepted through RBC.

You only need the tuition form if you’re paying at RBC, and are not required to submit a copy to UBC.


Tuition Waivers

Tuition waivers are employment benefits available to UBC staff and faculty only.

Once your tuition waiver is approved by Financial Services, the waiver information will be electronically forwarded to Enrolment Services within 2 to 3 business days. Enrolment Services will then apply the payment to your account.

The waivers do not cover student fees. Please make sure you pay for them separately through Workday. Learn how to view your tuition amount and payments. 

If you have any questions, you can contact the ISC Helpdesk.


Private lenders

UBC does not accept deposits from private lenders or unauthorized third-party service providers for paying tuition and/or fees.

Transactions from private lenders will be rejected and students will be responsible for any fees incurred as a result of the payment or return. If you have unpaid tuition and fees because of rejected transactions, you may be put on financial hold and charged an interest penalty.


In-person payment at Student Records & Financial Services

UBC cannot accept cash or credit card payments for tuition and student fees at the SRFS front desk in UNC 214. However, we can accept payment by debit or cheque in person.

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Scholarships

Claiming your UBC scholarship

If you are a UBC scholarship recipient, the scholarship funding will be applied to your student account against any fees owed after you’ve accepted the award in Workday. Awards that have not been accepted will not be dispersed.

For scholarships paid out in installments, you will receive funds credited to your tuition account on the date specified in the award legal agreement.

If your award amount is less than the total amount owed, you must pay the difference by the fee deadline to avoid late charges. If your award amount is more than your tuition owed for the term, please sign up for direct deposit before accepting the award to receive the balance directly.

Scholarships cannot be applied toward acceptance or registration deposits, please pay your deposits separately.


Redeeming a BC Provincial scholarship

This redeeming process is for BC Provincial scholarships, including:

  • BC Achievement
  • District/Authority
  • BC Excellence
  • Pathway to Teacher Education
  • Graduation Program Examination

Online verification

Submit the following documents through the Scholarship Redemption webform:

  • Provincial Scholarship Voucher
    • Write your Social Insurance Number (SIN) and email address on the voucher. Check that your mailing address is correct. If it’s not, provide your current address.
  • Verification or Proof of Enrolment
  • Proof of Tuition Fee Payment

In-person option

  1. Gather your Provincial Scholarship Voucher
    • Write your Social Insurance Number (SIN) and email address on the voucher. Check that your mailing address is correct. If it’s not, provide your current address.
  2. Verify your document
    • Have your Provincial Scholarship Voucher stamped and signed at Student Records & Financial Services in UNC 214.
  3. Submit your verified voucher

Depositing external award cheques

Mailing cheques to Student Records & Financial Services

Undergraduate students that have received an external award should request the granting agency or organization to send the cheque directly to Student Records & Financial Services for processing with the subject line “Attention: External Awards Processing”.

UBC Okanagan Student Records and Financial Services
214 University Centre, 3272 University Way
Kelowna, BC V1V 1V7

In some cases, the granting agency or organization may require supporting documentation from the student before the cheque can be released.

If you’ve received the cheque from the organization directly, please download your Confirmation of Enrolment Letter in Workday. Write down your student number and include your Proof of Enrolment in your mail with the cheque to Student Records & Financial Services Allow 4 – 6 weeks for processing.

Please contact Enrolment Services – Student Records & Financial Services if you have any questions.

Bringing your cheque and payment slip to Student Records & Financial Services

  • Make sure your cheque is correctly filled out, and that your student number is written on the front of the cheque on the memo line.
  • Bring your cheque to Enrolment Services – Student Records & Financial Services in UNC 214.
  • Payments received by external award cheque at Student Records & Financial Services in UNC 214 will take at least 4 to 6 weeks to appear on your tuition account.

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Sponsorship

Instructions for sponsorship or third-party billing

Some UBC students have a portion of their UBC fees paid by a sponsor such as an Indigenous community, employer, or government agency. When UBC sends a bill for fees to sponsors, this is called “third-party billing.”

It is important that you and your sponsor understand the steps you both must take to ensure your fees are paid on your behalf. The student may have fees they are responsible for that are not covered under their sponsorship agreement. It is also important to be aware of what happens if your sponsor changes or withdraws their support.

Find detailed information, dates, and instructions below:

If you have questions regarding your sponsorship, contact your sponsor directly. If your sponsor needs help with the application form, or they have billing questions, they can contact Sponsorship Billing:

  • Fax: 604 822 9858
  • Email: ubc.sponsorship@ubc.ca
  • Mailing address: Enrolment Services, 1874 East Mall Vancouver,  BC Canada V6T 1Z1

Late payment of fees

Your fees must be paid in full by the payment due dates. Otherwise, you may be placed on financial hold and charged a processing fee, as well as an interest penalty. Your financial hold will be removed when you pay the outstanding balance in full. 

View details.

Tuition adjustments and refunds

If you are planning to drop or withdraw from a course, you may be eligible for a tuition refund or adjustment.

Find out more 

If you need help

If none of these payment options work for you, or if you have other questions, please contact Enrolment Services – Student Records & Financial Services.

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