Direct deposit

Direct deposit is convenient, safe, and fast. Funds get deposited directly into your bank account, which means you won’t have to wait for your cheque to be processed.

UBC has switched to a new system called Workday for courses starting in September 2024. View our step-by-step tutorial for setting up your direct deposit in Workday.

2024 Summer session students will need to update their information in both the SSC and Workday until September.

How to sign up for direct deposit

  1. Log onto the Student Service Centre (SSC) and access direct deposit under Finances > Banking Details > Banking Details – Direct Deposit
  2. Add the following banking information:
    • Your financial institution’s name
    • The institution and transit numbers
    • The account holder’s name and bank account number
  3. Double-check the information to make sure it’s correct
  4. Once you have added this info to the SSC, you can edit or change it anytime

You can find your banking information at the bottom of your personal cheque. If you don’t have cheques, contact your financial institution for details – some financial institutions allow you to view a digital cheque through online banking.

Can’t find your Credit Union in the list?

If your Credit Union is not in the drop down list, you can enter the institution number from the bottom of the cheque.  

The system may automatically select “Coast Capital” institution for you if your Credit Union’s ID is 809, even if you are with another Credit Union (i.e Kootney Savings, Island Savings etc).  

The list displayed on your SSC is simply a partial list that reflects the most popular institution ID/Transit pairs 

Please enter your banking information. It will auto select Coast Capital, however, once you save the information, the page will automatically reload and change Coast Capital to ‘Other’. 

Be extra careful entering your banking information

Double check that your information is accurate to prevent errors and avoid delays processing your funds. You can find out more about incorrect banking details in the FAQ below.

Frequently asked questions

You can find the institution, transit, and account numbers on a personal cheque, in your online banking details or on a paper bank statement. Not sure what’s what on a cheque. Look at an example.

We will email you once your request has been processed. It typically takes 24 to 48 hours after you receive our email for the money to appear in your bank account, but each financial institution’s process times differ. Allow three business days from when you receive our email notifying you that your request was processed before you contact UBC.

No. Only Canadian bank accounts can be set up for Direct Deposit. If your bank account is outside of Canada you will continue to receive cheques. Find out about getting a Canadian bank account.

If you enter banking information for an invalid account: Funds will not be deposited into your account, and your banking information in the SSC will be locked for your security. You will get an email notifying you to update your bank account information and contact UBC to have the information corrected in your account before the disbursement transaction will be processed again.
If you enter banking information for a valid account belonging to someone else: The bursary or award amount will be deposited to that account and you will need to contact your financial institution.

Yes. Any bursary or award funds will automatically be paid toward your outstanding fees first, and any amounts remaining will then be deposited to your account. You will still be able to update your financial information.