Student Records & Financial Services

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Do you have student-related questions for Enrolment Services? Try out our new UBCO Chatbot in the bottom right corner of the screen for frequently asked questions related to our services below.

Staff are happy to provide students with a range of services from application to graduation while connecting students to university opportunities and information to enhance their UBC experience.

We can help with:

Tuition services

Student records

  • Official transcripts, proof of enrolment, and program completion letters
  • Updating date of birth or legal name on UBC records

Appointments with:


For information on degree planning or course selection, contact Academic & Career Advising.

Hours of operation:

Monday to Friday, 9 am to 4 pm
Closed daily from 1 to 2 pm


Tel: 250 807 9100
Toll-free: 1 866 596 0767
Fax: 1-855-932-2006


Student Records & Financial Services
The University of British Columbia, Okanagan campus
UNC 214
University Centre
3272 University Way
Kelowna, BC Canada V1V 1V7