Transcripts

About transcript services

If you are a current UBC student or alumnus, you can request an official transcript, which includes your complete academic record at UBC.

Transcripts are confidential and can only be released by request from a student or alumnus.

You can place an order for one of the following:

  • PDF transcript delivered by email
  • Paper copy delivered by mail
  • Paper copy delivered by courier
  • Paper copy picked up in person

Documents you may need

  • Proof of Enrolment: Download it from “Grades and Records” in your Student Services Centre (SSC).
  • Unofficial grades: View and print it from “Your Grades Summary” under Grades & Records in your Student Services Centre (SSC).

If you need your forms to be enclosed with your transcript, please email transcripts.students@ubc.ca.

Before you order

Review important information about your transcript before placing an order:

  • Log in to your Student Service Centre (SSC) and check that your grades are available in your “Grades Summary” under Grades & Records.
  • All transcript orders are non-refundable and cancellations are not permitted.
  • UBC is not responsible for delayed or lost mail.
  • Your degree will be conferred after the Senate meets, and it will appear on the official transcript within two business days after the November meeting of the Okanagan Senate.
  • The student or alumnus must order the transcript themselves.
  • We cannot accept credit card payment information over email due to credit card security policies.
  • Students on financial hold are not permitted to order transcripts. Please contact Student Records and Financial Services about paying late overdue fees.
  • Forms that need to be enclosed with the transcript must be submitted with the transcript order. Please email the forms along with your name and student number to transcripts.students@ubc.ca.

Ordering a PDF transcript

PDF transcripts cost $11.77 CAD including tax and are provided through email. The processing time is 3 – 5 business days.

  1. Log into your Student Service Centre (SSC).
  2. Select “Order Transcripts” under Grades & Records.
  3. Choose “Email” for Delivery Type.
  4. Submit the request and pay with VISA or MasterCard.

Ordering a paper transcript

Same day pick up in person

Cost: $16.16 CAD, including tax.

You can pick up your paper transcript at Student Records and Financial Services. To place an order, visit Student Records and Financial Services in UNC 214 and pay by debit card, VISA, or MasterCard.

You will be required to provide the following for pick-up:

  • Photo ID matching the name on the transcript
  • Proof of name change, where applicable

If someone is picking up your transcripts on your behalf

The person authorized by the student for document pick-up must provide the SRFS staff in the Student Records & Financial Services front office, UNC 214, with the following:

Delivered by mail

Cost: $11.77 CAD, including tax.

You can request your paper transcript to be delivered by Canada Post regular mail through your Student Service Centre. The processing time is 4 – 7 business days. Please allow extra time for delivery.

  1. Log into your Student Service Centre (SSC).
  2. Select “Order Transcripts” under Grades & Records.
  3. Choose “Mail” for Delivery Type.
  4. Submit the request and pay with VISA or MasterCard.

Delivered by courier

Cost: $11.77 CAD, including tax + courier charges.

You can request a paper transcript to be delivered by courier via FedEx. Couriers cannot deliver to PO boxes.

To place an order, login to your Student Services Centre (SSC) and choose ‘Courier’ as your Delivery Type.

Courier Information

Courier destination Cost Estimated delivery time
Within Canada $22.00, plus transcript costs One to two business days
United States $42.80, plus transcript costs One to three business days, depending on destination
International locations $42.80, plus transcript costs Three to five business days, depending on destination

Ordering transcripts before classes start

Courses for the current session will not display on your transcript until the first day of classes. Make sure you order your transcript on or after the first day of classes if you want the current session’s courses to display.

For example, if you have registered for Winter Term 1 or Term 2 but classes haven’t started yet, your transcript won’t display any course information for that session. You’ll have to wait until Winter Term 1 classes start for the courses to appear on your transcript.