Student support and resources
Find one-on-one help or explore resources to support you, particularly during COVID-19.
There are many resources at UBC to help you navigate your learning experience.
See your options for getting financial support, learning to budget, paying tuition, or applying for awards and scholarships.
Find answers to your questions on studying and working in Canada, health insurance, preparing your immigration application, and more.
Health & Wellness
Get tips and resources for topics like managing stress or sexual health, or speak with a professional about your health concerns.
Careers & Experiences
Meet with a Career Advisor or get resources, tips, and advice on starting your career.
Sexualized violence support
Help is available if you or someone you know has been affected by sexualized violence. We believe you.
UBC campus and community services
Get in touch with other important UBC services during your time at UBC.
- Campus Security
Know what to do if you lose an item or need help during an unsafe situation.
- UBCO Library
Browse research material or get help on research and citations.
- UBCO Bookstore
Shop online for textbooks, lab equipment, and UBC merchandise
- UBCO Housing
Find information and resources on living in residence, meal plans, and if you’re coming to campus.
- UBCO Food Services
See what restaurants and eateries are open on campus, and get tips on cooking or how to eat well.
- UBCO Parking
Consider a parking pass or where to park if you need to drive to campus.
- Indigenous Programs & Services
Indigenous Programs & Services provides community and culturally appropriate services and support to First Nation, Métis, and Inuit Students.
- Equity & Inclusion
Book a confidential advising session for discrimination or harassment concerns.
- UBC Ombuds Office
Receive confidential and impartial support if you are seeking help in navigating UBC policies and processes, or are unsure where to start with a fairness concern.
All students can access Pantry, UBCO’s student food bank
In-person UBC STUDENT SERVICES
Many campus services — including UBC student services — are once again offering in-person services in addition to online or over the phone. Find out how to access them.
Have questions about the UBCO student experience, but not sure who to ask? Student Connect can point you in the right direction.
Academic Advisors can answer undergraduate student questions on courses, program planning, degree requirements, and more.
For graduate student advising, contact your designated program assistant.
FOR COURSE REGISTRATION ISSUES
Prepare for course registration by learning about registering or withdrawing from a course on the system, or anything related to the Course Schedule.
Talk with an Accessibility Advisor in the Disability Resource Centre if you have an ongoing or persistent health condition affecting your studies.
Academic and learning resources
Student Learning hub
Your one-stop-shop for free, flexible, and online undergraduate learning supports and resources, including tutoring in math, sciences, languages and writing, as well as help with study skills and learning strategies.
Informal Learning Spaces
Not all learning takes place in traditional classrooms. Finding informal learning spaces that meet your needs is easy. Whether you are looking for space for conversation and collaboration or a quiet corner to study, you can find a variety of facilities across campus.
PREPARING FOR ONLINE LEARNING
Find tips and information on how to navigate online learning this term.
- Set up your study space and technology
- Quick tips for starting online learning
- Seek academic and tech support if you need it
- Browse online textbooks
If you feel that a specific circumstance is affecting your studies and health, you may be eligible for an academic concession.
GET SOME ACADEMIC EXPERIENCE
UBCO Life Blog
Read tips and resources on studying, learning, academics, and more.
UBC is here to help if you need financial support, or information to plan your finances.
Student Records & Financial Services
Connect with Student Records & Financial Services for money-related concerns, like applying for loans and paying your tuition, or navigating UBC systems, including student fees and exemptions.
One-time Financial support
UBCO has put in place additional financial support this year for students experiencing financial distress because of wildfires, Covid-19 or other factors. Apply by Sep 30.
If you have urgent Financial COncerns
Students facing urgent financial concerns can speak with Student Records & Financial Services to help you manage your individual situation and explore options for short-term critical financial assistance due to COVID-19 or otherwise.
Impacts on Awards, Loans, or Tuition
Learn how COVID-19 impacts your awards, loans, and tuition.
Financial Help From the Government
Use the Government of Canada online tool to find the financial resources specific to your situation due to COVID-19.
Funding Your Studies
UBC offers many financial resources and tools for you to fund your education, such as loans, awards, and student work options.
If you’re an international student, there are essential things to know and prepare for studying at UBC.
Global Engagement Office
Connect with an International Student Advisor in the Global Engagement Office for guidance on life as an international UBC student, from study permits and health insurance, to adjusting to life in Canada.
Have Your Application Reviewed
Meet with an International Student Advisor during office hours to walk through your study permit extension, temporary resident visa, or post-graduation work permit application before applying.
Resources for international students
INTERNATIONAL STUDENT GUIDE
Check out the International Student Guide to find everything you need to know about life as an international student at UBC, such as step-by-step immigration application tutorials, information on health insurance, working in Canada, and inviting family.
IMMIGRATION AND HEALTH FAQ
Get updated information on the impact of COVID-19 on immigration, health insurance, and more from the International student FAQ.
IF YOU’RE TRAVELLING TO CANADA FROM ABROAD
Before arranging any travels, review the Travelling to Canada guide to check if you’re eligible to enter Canada, prepare documents to support essential travel, and more.
IF YOU NEED TO WORK IN CANADA
Make sure you are meeting the requirements to work in Canada during and after your studies.
It’s important to take care of your physical, mental, and emotional health to achieve your goals.
STUDENT HEALTH clinic
For help with your health concerns, book an appointment with a medical professional.
WELLNESS CENTRE online
Self-enrol in the online Wellness Centre to access information, strategies, and resources on topics such as thriving in online learning, dealing with stress, managing your time, taking care of your sexual health, how to help a friend who is struggling, overdose first aid, and more.
CRISIS SUPPORT 24/7
If you or someone you know is feeling hopeless or at risk of harm, call or chat online with a crisis responder any time.
UBC STUDENT ASSISTANCE PROGRAM
Receive free, 24/7 personal counselling and life coaching through the UBC Student Assistance Program, accessible anywhere in the world, offered in many languages through phone, video-counselling, and more.
STAY ACTIVE AT HOME
UBC Recreation offers ways to thrive from the comfort of your own space, including virtual fitness classes and exercise tips.
Learn how to tell your story to employers, and apply what you’ve learned in class to the working world.
The Career & Experience team supports students from their first day on campus until after they graduate, through orientation, peer mentoring, career advising, and more.
- Career Educators
Connect with a Career Educator for help on things like resumes, cover letters, interview preparation, and exploring potential careers related to your major or program.
- Career events and workshops
Explore the calendar of events for advice on interviews, job search, leveraging your LinkedIn profile, and more.
Career tools and opportunities
UBCO Job Board
Browse job and volunteer opportunities or register for workshops on the online online career resources platform for UBC students and alumni.
Get started with online resources if you need help with topics like networking, informational interviews, or salary negotiations.
Find work opportunities, get involved in peer programs, or lead other students in UBC experiences.
Give back to the community by participating in off-campus opportunities supporting local schools or organizations.
If you or a friend has been affected by sexualized violence, we believe you.
SVPRO IS HERE TO HELP IF YOU’VE been affected by SEXUALized violence. THEY CAN HELP WITH:
- A safe place to stay
- Transportation to the hospital, police, or court
- Academic concessions (e.g. extensions)
- Workplace accommodation
- Reporting options
- Connecting to other support services