Student support and resources

Find one-on-one help or explore resources to support you, particularly during COVID-19.

UBC’s response to COVID-19

Visit covid19.ubc.ca or ok.ubc.ca/covid19 (Okanagan-specific) for answers to frequently asked questions about the university experience during COVID-19, or students.ok.ubc.ca/covid-19 for UBCO student-specific information and resources.

Academics

There are many resources at UBC to help you navigate your learning experience.

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Financial Planning

See your options for getting financial support, learning to budget, paying tuition, or applying for awards and scholarships.

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Immigration

Find answers to your questions on studying and working in Canada, health insurance, preparing your immigration application, and more.

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Health & Wellness

Get tips and resources for topics like managing stress or sexual health, or speak with a professional about your health concerns.

SEE OUR SERVICES

Careers & Experiences

Meet with a Career Educator or get resources, tips, and advice on starting your career.

Browse resources

Sexualized violence support

Help is available if you or someone you know has been affected by sexualized violence. We believe you.

Talk with a specialist

UBC campus and community services

 

find resources for UBC Vancouver Students

Campus Services

  • Campus Security
    Know what to do if you lose an item or need help during an unsafe situation.
  • UBCO Library
    Browse research material or get help on research and citations.
  • UBCO Bookstore
    Shop online for textbooks, lab equipment, and UBC merchandise
  • UBCO Housing
    Find information and resources on living in residence, meal plans, and if you’re coming to campus.
  • UBCO Food Services
    See what restaurants and eateries are open on campus, and get tips on cooking or how to eat well.
  • UBCO Parking
    Consider a parking pass or where to park if you need to drive to campus.

 

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Community Support

  • Aboriginal Programs and Services
    Aboriginal Programs & Services provides community and culturally appropriate services and support to First Nation, Métis, and Inuit Students.
  • Equity & Inclusion
    Book a confidential advising session for discrimination or harassment concerns.
  • UBC Ombuds Office
    Receive confidential and impartial support if you are seeking help in navigating UBC policies and processes, or are unsure where to start with a fairness concern.

Academic supports

Reach out or access services if you need academic assistance.

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ACADEMIC ADVISING

Academic Advisors can answer questions on courses, program planning, degree requirements, and more.

FOR COURSE REGISTRATION ISSUES

Prepare for course registration by learning about registering or withdrawing from a course on the system, or anything related to the Course Schedule.

ACCESSIBILITY ADVISING

Talk with an Accessibility Advisor in the Disability Resource Centre if you have an ongoing or persistent health condition affecting your studies.

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Academic and learning resources

Student Learning hub

Your one-stop-shop for free, flexible, and online undergraduate learning supports and resources, including tutoring in math, sciences, languages and writing, as well as help with study skills and learning strategies.

PREPARING FOR ONLINE LEARNING

Find tips and information on how to navigate online learning this term.

ACADEMIC CONCESSIONS

If you feel that a specific circumstance is affecting your studies and health, you may be eligible for an academic concession.

GET SOME ACADEMIC EXPERIENCE

UBCO Life Blog

Read tips and resources on studying, learning, academics, and more.


Financial Planning

UBC is here to help if you need financial support, or information to plan your finances.

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Student Services

Connect with Student Services for money-related concerns, like applying for loans and paying your tuition, or navigating UBC systems, including student fees and exemptions.

If you have urgent Financial COncerns

Students facing urgent financial concerns can speak with Student Services to help you manage your individual situation and explore options for short-term critical financial assistance due to COVID-19 or otherwise.

Impacts on Awards, Loans, or Tuition

Learn how COVID-19 impacts your awards, loans, and tuition.

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Financial Resources

Financial Help From the Government

Use the Government of Canada online tool to find the financial resources specific to your situation due to COVID-19.

Funding Your Studies

UBC offers many financial resources and tools for you to fund your education, such as loans, awards, and student work options.


Immigration

If you’re an international student, there are essential things to know and prepare for studying at UBC.

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International Programs and Services

Connect with International Programs and Services for guidance on life as an international UBC student, from study permits and health insurance, to adjusting to life in Canada.

Have Your Application Reviewed

Meet with an International Student Advisor during virtual office hours to walk through your study permit extension, temporary resident visa, or post-graduation work permit application before applying.

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Resources for international students

INTERNATIONAL STUDENT GUIDE

Check out the International Student Guide to find everything you need to know about life as an international student at UBC, such as step-by-step immigration application tutorials, information on health insurance, working in Canada, and inviting family.

IMMIGRATION AND HEALTH FAQ

Get updated information on the impact of COVID-19 on immigration, health insurance, and more from the International student FAQ.

IF YOU’RE TRAVELLING TO CANADA FROM ABROAD

Before arranging any travels, review the Travelling to Canada guide to check if you’re eligible to enter Canada, prepare documents to support essential travel, and more.

IF YOU NEED TO WORK IN CANADA

Make sure you are meeting the requirements to work in Canada during and after your studies.


Health & Wellness

It’s important to take care of your physical, mental, and emotional health to achieve your goals.

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STUDENT HEALTH clinic

For help with your health concerns, book an appointment with a medical professional.

COUNSELLING SERVICES

Receive free, 24/7 personal counselling and life coaching through the UBC Student Assistance Program, or learn about counselling services at UBCO and how to book appointments.

WELLNESS CENTRE online

Self-enrol in the online Wellness Centre to access information, strategies, and resources on topics such as thriving in online learning, dealing with stress, managing your time, taking care of your sexual health, how to help a friend who is struggling, overdose first aid, and more.

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Health resources

CRISIS SUPPORT 24/7

Get help if you or someone else is in immediate danger, or at risk of harming yourself or others by calling 911, or visiting the nearest emergency room.

If you or someone you know is feeling hopeless or at risk of harm, call or chat online with a crisis responder any time.

UBC STUDENT ASSISTANCE PROGRAM BY ASPIRIA

Receive free, 24/7 personal counselling and life coaching through the UBC Student Assistance Program, accessible anywhere in the world, offered in many languages through phone, video-counselling, and more.

STAY ACTIVE AT HOME

UBC Recreation offers ways to thrive from the comfort of your own space, including virtual fitness classes and exercise tips.


Careers & Experiences

Learn how to tell your story to employers, and apply what you’ve learned in class to the working world.

Contact Us

Career Advising

The Career & Experience team supports students from their first day on campus until after they graduate, through orientation, peer mentoring, career advising, and more.

  • Career Educators
    Connect with a Career Educator for help on things like resumes, cover letters, interview preparation, and exploring potential careers related to your major or program.
  • Career events and workshops
    Explore the calendar of events for advice on interviews, job search, leveraging your LinkedIn profile, and more.

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Career tools and opportunities

UBCO Job Board

Browse job and volunteer opportunities or register for workshops on the online online career resources platform for UBC students and alumni.

CAREER RESOURCES

Get started with online resources if you need help with topics like networking, informational interviews, or salary negotiations.

UBC EXPERIENCES

Find work opportunities, get involved in peer programs, or lead other students in UBC experiences.

COMMUNITY EXPERIENCES

Give back to the community by participating in off-campus opportunities supporting local schools or organizations.


Sexualized violence Support

If you or a friend has been affected by sexualized violence, we believe you.

Contact Us

SEXUAL VIOLENCE PREVENTION AND RESPONSE OFFICE (SVPRO)

UBC Sexual Violence Response Specialists are here to support you if you want to talk, explore your options, or get help with next steps.

Call 250-807-9640

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SVPRO IS HERE TO HELP IF YOU’VE been affected by SEXUALized violence. THEY CAN HELP WITH:

  • A safe place to stay
  • Transportation to the hospital, police, or court
  • Academic concessions (e.g. extensions)
  • Workplace accommodation
  • Reporting options
  • Connecting to other support services

Visit SVPRO website