Pay fees & accept awards

Overview

Ready to pay your tuition and fees? You can view and pay your fees through Student Service Centre (SSC). View your tuition payment options below:

There are many methods to pay your tuition, each with its own set of instructions. To find your tuition and fee amounts, please log into your Student Service Centre (SSC) and select “Financial Summary” under Finances.

In-person services are available. We cannot accept cash or credit card in person. We do accept personal cheques (from a Canadian financial institution) or debit cards in person. Students are encouraged to review the full list of online payment options and instructions outlined on this page. Please contact Student Records & Financial Services if you have questions.

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Online payment options

Online banking

Set up online banking to pay your UBC tuition and fees like any other bill. Payments will take 2 to 3 business days to process.

To pay with online banking, you’ll first need a bank account at a Canadian financial institution. Add “UBC Tuition” as a bill payee and use your student number as the bill’s account number.

Housing and Meal Plan payments

Online banking is available for Housing or Meal Plan payments through most banks and credit unions. To do so, add “UBC Student Housing and Meal Plan” as a payee. Please do not make Housing and Meal Plan payments to the UBC Tuition account.


Electronic funds transfer (EFT)

If you choose to pay through bank transfer and EFT payments, UBC will deduct funds directly from your Canadian bank account. Payments are posted immediately on your Student Service Centre (SSC) but can take several days for it to be processed from your bank account.

  1. Log into your Student Service Centre (SSC).
  2. Select “Banking Details – Pay Tuition” under Finances.
  3. Enter and save your bank’s institution, transit, and account numbers.
  4. Under Finances, pay your fees by selecting “Bank Transfer” in Pay Fees.

Bank transfer and EFT payments may be returned by your financial institution similar to a bounced cheque because:

  • There are insufficient funds or funds are not available.
  • You entered incorrect account details.
  • The account doesn’t have chequing privileges.
  • The account has been closed.

If your payment is returned, the funds will be reversed out of your student account. This may place your account on financial hold, and you may be charged interest and a $35 insufficient funds penalty.


International Funds Transfer (IFT)

You can pay your UBC tuition and fees from a foreign bank account with a non-Canadian currency using International Funds Transfer (IFT). However, you cannot pay for registration deposits using IFT.

International Funds Transfers are processed by Convera, which was previously known as Western Union Business Solutions. Transactions are secure and efficient and offer the following benefits:

  • Competitive exchange rates
  • No transaction fees from Convera
  • Locked-in exchange rate for 72 hours, removing much of the uncertainty around the total payment amount
  • No Canadian bank account required

See the list of accepted currencies from Convera. If your local currency is not available, please select an alternative currency or CAD option.

Convera price match

If you find a better quote from your bank to send a payment to UBC from your bank than that from Convera GlobalPay for Students, Convera will match the total price you have been offered, subject to terms and conditions.

To take advantage of the offer, complete the online form and await further details on uploading documentation.

Making a payment

You can use International Funds Transfer to pay your tuition and student, residence, and meal plan fees using your own currency from a foreign bank account.

Step 1: Initiate your payment quote online
  1. Log into your Student Service Centre (SSC).
  2. Select “Pay Fees” under Finances.
  3. Choose the fees you would like to pay.
  4. Select “International Funds Transfer” to access the GlobalPay student platform.
  5. Confirm items to pay.

Note: Do not use the payment reference number from a previous transaction for a new payment. You must repeat step 1 to generate a new payment quote for each payment.

Step 2: Complete the online form
  1. A pre-populated form will open in a new window.
  2. Select the country to which you will be sending your payment to.
  3. Select the fee item(s) you wish to pay.
  4. Select your payment currency.
  5. Fill out the payment details and bank details.
  6. Agree to the Terms of Use.
  7. You will receive a payment reference number that will lock in your quoted exchange rate for 72 hours.

The “Student Number” field will be automatically filled with a Convera payment reference number. This is not a field for your UBC student number.

Step 3: Bank transfer
  1. Print the payment instructions and contact your bank or financial institution online, by phone, or in person.
  2. Initiate the payment.
  3. Your local bank will then transfer funds to Convera, which will then send the funds to UBC.

What happens after?

Once your payment is finalized, your student account will be updated after a minimum of 3 business days. 

If your account is not updated after a week, contact Convera at studentsupport@convera.com or toll-free by phone at 1 877 218 8829. 


Interac® Online

Pay with your bank card through your Student Service Centre (SSC). Successful payments will be processed immediately.

Interac® Online is only available for Canadian accounts with TD Canada Trust and First Nations Bank of Canada.

​​​​​To pay using Interac® Online, log into your Student Service Centre (SSC) and select “Interac” from “Pay Fees” under Finances.

Before using this payment method, please keep in mind the following:

  • Interac® Online cannot process debit/credit card hybrids (e.g., VISA debit, Mastercard debit, AMEX debit, etc.).
  • Confirm with your financial institution that your daily Interac® limit will be enough to cover your payment.

Credit card online payment

Log into your Student Service Centre (SSC) and select “Credit Card” in “Pay Fees” under Finances. Successful payments will be processed immediately.

Credit card payments on SSC cannot process debit/credit card hybrids (e.g., VISA debit, Mastercard debit, AMEX debit, etc.).

Payments for student housing, mandatory meal plans, and tuition fees will have a non-refundable 1.75% convenience fee added to the base payment.

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Other payment options

Paying with your Registered Education Savings Plan (RESP)

A proof of enrolment letter, also known as a confirmation of enrolment letter, is often needed to redeem RESPs.

To download your proof of enrolment, please log into your Student Service Centre (SSC) and select “Proof of Enrolment Letter” under Grades & Records. Be sure to select the correct Academic Session for your letter.

Do I need a stamp for my RESP form?

Depending on your RESP provider, you may not need a stamp for your RESP form. The following RESP providers accept the UBC proof of enrolment directly generated from the SSC:

  • Canadian Scholarship Trust Plan
  • Heritage Education Funds
  • Children’s Education Funds
  • Knowledge First Financial

If your RESP provider does not accept the UBC proof of enrolment generated from the SSC, please contact Student Records & Financial Services directly.


Paying by US dollar cheques in person

You can pay your tuition and student fees in person at Student Records & Financial Services in UNC 214 with a US dollar cheque. Payments received by cheque will take up to 10-14 business days to process.

  1. Make sure your cheque is correctly filled out, and that your student number is written on the front of the cheque on the memo line. No postdated cheques will be accepted.
  2. Bring your cheque and payment slip to Student Records & Financial Services in UNC 214.

Payment using US dollar cheques will use the UBC currency exchange rate of the day it is processed and not necessarily the day it is received by UBC. To lock in an exchange rate, consider paying via International Funds Transfer or with a UBC tuition slip and US dollar cheque at any HSBC branch in Canada.

We cannot accept cash in person.


Tuition fee deferral for TAs or RAs

Tuition fee deferral is available to graduate students employed by UBC as Teaching or Research Assistants (TAs or RAs).

You can find detailed eligibility and application instructions on the Tuition Fee Deferral Application. You will need to attach a screenshot of your Compensation page from your Work Day account as proof of employment.

Below are the online application periods for tuition fee deferral:

  • Summer session: March 1 to April 30
  • Winter Term 1: July 15 to August 31
  • Winter Term 2: November 1 to December 31

Banking in person or by phone

Set up in-person banking to pay your UBC tuition and fees like any other bill. Payments will take 1 to 2 business days to process.

To pay with in-person or telephone banking, you’ll need a bank account at a Canadian financial institution. Some Canadian financial institutions may not accept these payment methods or may charge a transaction fee.

Visit or call your financial institution and provide them with the following information:

  • Your financial institution account information
  • “UBC Tuition Fees” to be added as the bill payee
  • Your student number provided as the bill’s account number
  • The total payment amount to be transferred

Online banking for most banks and credit unions is available for residence and meal plan fees. Visit Housing or Meal Plan payments for details.


Paying by cheque at any HSBC branch

You do not need to be an HSBC Bank customer to pay your fees at an HSBC branch. HSBC in-person payments take 2 to 3 business days to be processed.

To pay, complete a Tuition Fee Payment Form (pdf) and bring it to any HSBC Bank Canada branch with your cheque payment. Cash payments are not accepted through HSBC.

The nearest HSBC Bank branch is located at 1950 Cooper Road. You only need the tuition form if you’re paying at HSBC, and are not required to submit a copy to UBC.


Tuition Waivers

Tuition waivers are employment benefits available to UBC staff and faculty only.

Once your tuition waiver is approved by Financial Services, the waiver information will be electronically forwarded to Enrolment Services within 2 to 3 business days. Enrolment Services will then apply the payment to your account.

The waivers do not cover student fees. Please make sure you pay for them separately through your Student Service Centre (SSC).

If you have any questions, you can contact the ISC Helpdesk.


Private lenders

UBC does not accept deposits from private lenders or unauthorized third-party service providers for paying tuition and/or fees.

Transactions from private lenders will be rejected and students will be responsible for any fees incurred as a result of the payment or return. If you have unpaid tuition and fees because of rejected transactions, you may be put on financial hold and charged an interest penalty.


In-person payment at Student Records & Financial Services

UBC can not accept cash or credit card payments for tuition and student fees at the SRFS front desk in UNC 214. However, we can accept payment by debit or cheque in person.

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Scholarships

Claiming your UBC scholarship

If you are a UBC scholarship recipient, the scholarship funding will be applied to your student account against any fees owed after you’ve accepted the award in your Student Service Centre (SSC). Awards that have not been accepted will not be dispersed.

For scholarships paid out in installments, you will receive funds credited to your tuition account on the date specified in the award legal agreement.

If your award amount is less than the total amount owed, you must pay the difference by the fee deadline to avoid late charges. If your award amount is more than your tuition owed for the term, please sign up for direct deposit before accepting the award to receive the balance directly.

Scholarships cannot be applied toward acceptance or registration deposits, please pay your deposits separately.


Redeeming a BC Provincial scholarship

This redeeming process is for BC Provincial scholarships, including:

  • BC Achievement
  • District/Authority
  • BC Excellence
  • Pathway to Teacher Education
  • Graduation Program Examination

Online verification

Submit the following documents through the Scholarship Redemption webform:

  • Provincial Scholarship Voucher
    • Write your Social Insurance Number (SIN) and email address on the voucher. Check that your mailing address is correct. If it’s not, provide your current address.
  • Verification or Proof of Enrolment
  • Proof of Tuition Fee Payment
    • In your SSC, select “Tuition History” under Finances. Take a screenshot as proof of payment. You are required to pay all of your outstanding fees by the tuition due date before redeeming this scholarship.

In-person option

  1. Gather your Provincial Scholarship Voucher
    • Write your Social Insurance Number (SIN) and email address on the voucher. Check that your mailing address is correct. If it’s not, provide your current address.
  2. Verify your document
    • Have your Provincial Scholarship Voucher stamped and signed at Student Records & Financial Services in UNC 214.
  3. Submit your verified voucher

Depositing external award cheques

Mailing cheques to Student Records & Financial Services

Undergraduate students that have received an external award should request the granting agency or organization to send the cheque directly to Student Records & Financial Services for processing with the subject line “Attention: External Awards Processing”.

UBC Okanagan Student Records and Financial Services
214 University Centre, 3272 University Way
Kelowna, BC V1V 1V7

In some cases, the granting agency or organization may require supporting documentation from the student before the cheque can be released.

If you’ve received the cheque from the organization directly, please download your Proof of Enrolment in your Student Services Centre (SSC) under Grades & Records. Write down your student number and include your Proof of Enrolment in your mail with the cheque to Student Records & Financial Services Allow 4 – 6 weeks for processing.

Please contact Student Records & Financial Services if you have any questions.

Bringing your cheque and payment slip to Student Records & Financial Services

  • Make sure your cheque is correctly filled out, and that your student number is written on the front of the cheque on the memo line.
  • Payments received by external award cheque at Student Records & Financial Services in UNC 214 will take at least 4 to 6 weeks to appear on your tuition account.

Bring your cheque to Student Records & Financial Services in UNC 214.

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Sponsorship

Instructions for sponsorship or third-party billing

Some UBC students have a portion of their UBC fees paid by a sponsor such as an Indigenous community, employer, or government agency. When UBC sends a bill for fees to sponsors, this is called “third-party billing.”

It is important that you and your sponsor understand the steps you both must take to ensure your fees are paid on your behalf. The student may have fees they are responsible for that are not covered under their sponsorship agreement. It is also important to be aware of what happens if your sponsor changes or withdraws their support.

Find detailed information, dates, and instructions below:

If you have questions regarding your sponsorship, contact your sponsor directly. If your sponsor needs help with the application form, or they have billing questions, they can contact Sponsorship Billing:

  • Fax: 604 822 9858
  • Email: ubc.sponsorship@ubc.ca
  • Mailing address: Enrolment Services, 1874 East Mall Vancouver,  BC Canada V6T 1Z1

Late payment of fees

Your fees must be paid in full by the payment due dates. Otherwise, you may be placed on financial hold and charged a processing fee, as well as an interest penalty. Your financial hold will be removed when you pay the outstanding balance in full. 

View details.

Tuition adjustments and refunds

If you are planning to drop or withdraw from a course, you may be eligible for a tuition refund or adjustment.

Find out more 

If you need help

If none of these payment options work for you, or if you have other questions, please contact Student Records & Financial Services.

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