Courses, Money & Enrolment

Ordering a parchment (diploma)

The information on this page is for students who have already graduated and need a replacement or certified copy of their parchment. A parchment in Workday was previously called a diploma.

If you need a Program Completion Letter, download the letter in Workday.

Receiving your original parchment (diploma)

You will receive your original parchment, formerly called a diploma, at your in-person graduation ceremony. If you do not attend an in-person graduation ceremony, you can request to pick up your parchment in person or have it sent to you by courier. If you’d like it couriered, contact gradapps.ubco@ubc.ca and they can further assist you. Please include your full name and student number in the email.

If you graduated in May 2024 or earlier and have not yet collected your parchment, please contact gradapps.ubco@ubc.ca to arrange for courier delivery, or collect it in person at the Enrolment Services Office in UNC 214. Hours of operation are Monday to Friday, 9 am to 4 pm (closed daily from 1 to 2 pm).

If you’ve graduated from UBC and don’t have access to Workday

If you don’t have access to Workday, you can directly log in to the UBC Official Documents Tool to order your parchment, formerly known as a diploma. Follow the step-by-step instructions on how to order a replacement parchment or how to order certified copies of your parchment starting with Step 2.

Replacement parchments (diplomas)

A replacement parchment, formerly referred to as a replacement diploma, is an official reprint of your original UBC parchment. It will look almost exactly like an original parchment, with a notation that says “Replacement Parchment month/year” in small print along the front and bottom.

Learn how to order a replacement parchment in Workday or log in directly to the UBC Official Documents Tool.

Estimated processing time Cost in Canadian dollars
2 to 4 weeks, plus additional delivery time $72.76 including tax per parchment (courier cost is additional)

Certified copies of your parchment (diploma)

You may need a copy of your parchment instead of a replacement or the original parchment itself. A certified copy of your parchment, formerly known as a certified copy of your diploma, is a photocopy of the original or replacement parchment with a stamp to certify that it is a true copy of the original document. 

Your original parchment is required to produce a certified copy. If the original is not provided, you must order a replacement parchment to request a certified copy. A replacement parchment takes 2 to 4 weeks to process.

Estimated processing time Cost in Canadian dollars
3 to 5 business days $7.60 including tax

Ordering online

If you choose to order a certified copy online, you’ll need to order and pay for a replacement parchment as well. This will increase the processing time by 2 to 4 weeks.

Learn how to order a certified copy of your parchment in Workday or log in directly to the UBC Official Documents Tool.

Ordering in person

Bring your original parchment to Enrolment Services in UNC 214. For regular orders, you can return and pick up your order once it is ready, or have the certified copy and original parchment mailed to you. You must present a photo ID when picking up your order. Payment can be made by debit card only. Payment via a credit card (e.g., VISA, MasterCard) is not possible.

Pickup and delivery

pick up In person

If you have requested to pick up your parchment or certified copy in person, UBC will contact you when it is available for pick up from Enrolment Services (UNC 214).

When picking up in person, remember:

  • Bring photo ID with a name matching the name on the parchment for pickup.
  • If you’ve requested a name change, please provide proof of the change.

If someone is picking up your documents on your behalf

You must first add your Third Party Authorization in Workday. Be aware that documents such as replacement parchments must be ordered prior to pick-up. They cannot be ordered in person by a third party. The person you authorize for document pick-up must provide the SRFS staff in the Enrolment Services – Student Records & Financial Services front office, UNC 214, with the following:

  • The Third Party Authorization code you created
  • Your student number
  • Government-issued ID that confirms the identity of the person picking up the documents

Learn more about Third Party Authorization.

delivery by Courier

If you have requested to have your parchments or certified copies delivered by courier, they will be mailed out via Fedex once they are processed. Refer to the table below for details on fees and processing/printing time. Couriers cannot deliver to PO boxes. You will receive a tracking number once your document has been sent.

Courier cost and processing time

Courier destination Cost Estimated delivery time
Within Canada $22.40, plus replacement or certified copy cost One to two business days, depending on destination
United States $43.60, plus replacement or certified copy cost One to three business days, depending on destination
International locations $43.60, plus replacement or certified copy cost Three to five business days, depending on destination

Important information

  • The student or alumnus must order the replacement parchment or certified copy themselves, even if a third party is authorized to pick it up.
  • We can’t accept payment for parchment orders via email or fax due to credit card security policies.
  • If you’re on financial hold you won’t be able to order a replacement parchment, or certified copy. Contact Enrolment Services – Student Records & Financial Services about paying overdue fees.
  • Orders won’t be printed until payment is received in full.
  • Couriers cannot deliver to PO boxes.

If you have questions

For more information about ordering a parchment, contact the emails below.

Courses, Money & Enrolment