Courses, Money & Enrolment

Direct deposit

Direct deposit is convenient, safe, and fast. Funds get deposited directly into your bank account, which means you won’t have to wait for your cheque to be processed.

How to sign up for direct deposit

You can set up your direct deposit information in Workday. For more information, view our step-by-step tutorial.

To set up direct deposit information, you will need a chequing or savings account at a Canadian financial institution or bank. You can find your banking information, like your Institution Number, Transit Number, and Account Number, at the bottom of your personal cheque. If you don’t have a cheque, contact your financial institution for your deposit details.

Be extra careful entering your banking information

Double check that your information is accurate to prevent errors and avoid delays processing your funds. You can find out more about incorrect banking details in the FAQ below.

Direct deposit set up for student employees

The direct deposit information set up in a Workday student profile is separate from the direct deposit information set up for Employee Pay and Staff Expense Reimbursement.

If you are a student employee, you will need to re-enter your direct deposit information within your Workday student profile. This will ensure that you can receive any existing or future award payouts or tuition refunds.

‘Missing Direct Deposit Bank Account’ Hold

A ‘Missing Direct Deposit Bank Account’ hold is automatically placed on your account if direct deposit information is not provided. To receive refunds or award payouts, please enter a Canadian direct deposit bank account in Workday. Once entered, the hold will be lifted.

Confirming you have direct deposit set up

To confirm that you have correctly set up your direct deposit information in your Workday student profile, you can check that you have a “Payment Election” with the pay type “Student Refund” and payment type “Direct Deposit”. To view your “Payment Elections”, click on the ‘Finances’ app in Workday. In the “Banking Details” menu to the right, click the “Direct Deposit (Payment Elections)” link.

Frequently asked questions

You can find the institution, transit, and account numbers on a personal cheque, in your online banking details or on a paper bank statement. Not sure what’s what on a cheque. Look at an example.

We will email you once your request has been processed. It typically takes 24 to 48 hours after you receive our email for the money to appear in your bank account, but each financial institution’s process times differ. Allow three business days from when you receive our email notifying you that your request was processed before you contact UBC.

No. Only Canadian bank accounts can be set up for Direct Deposit. If your bank account is outside of Canada you will continue to receive cheques. Find out about getting a Canadian bank account.

If you enter banking information for an invalid account:

Funds will not be deposited into your account and an ‘Invalid Direct Deposit Bank Account’ hold will be placed on your Workday account.

To resolve this hold:

  1. Correct your direct deposit bank account information in Workday.
  2. Phone Enrolment Services (Okanagan Campus) at 250.807.9100 to have the hold removed, and for the disbursement transaction to be processed.

If you enter banking information for a valid account belonging to someone else:

The bursary or award amount will be deposited to that account, and you will need to contact your financial institution.

Yes. Any bursary or award funds will automatically be paid toward your outstanding fees first, and any amounts remaining will then be deposited to your account. You will still be able to update your financial information.

Courses, Money & Enrolment