Service Updates:

The Student Learning Hub space (LIB 237) is closed from from 4pm December 20th to January 8th

  • December 2023
    • Writing and Language appointments end December 8
    • Subject Tutoring appointments end December 15
    • There will be no Learning Strategist Drop-ins Dec 7th, 12th, 19th, and 21st 
  • January 2024
    • Subject Tutor appointments resume January 8
    • Writing appointments and SL sessions resume January 15

Two students sit on concrete steps inside the Fipke building. In the forebround, a student with blonde hair and a grey cloth mask looks down at their laptop. In the background, a student with pink hair does the same.



The Student Learning Hub at UBC’s Okanagan campus provides free writing and language support for undergraduate students. Join us and develop your confidence, independence, and proficiency in academic communication. Don’t wait—successful learners access support early and often.

Connect with a consultant

Book a writing or language consultation now!


Login with your CWL and access the “UBCO-Student Learning Hub” site.

First-time user or need help booking?


If you have trouble accessing QReserve or need help booking an appointment, please contact

Writing consultations

With support from a peer writing consultant, you can sharpen your drafting, writing, and revising skills while learning strategies for navigating the confusing world of academic writing.

Undergraduate students from every discipline, working on any type of written course assignment (or presentation), are welcome. Get support for all stages of the writing process:

  • developing a draft
  • clarifying an argument
  • organizing written materials
  • understanding editing techniques
  • creating effective sentence structures
  • integrating sources
  • maintaining academic integrity
  • building beneficial writing habits

Our tutors focus on you, the writer, not the paper, and thus don’t “edit” or “proofread.” Instead, they listen/read carefully, answer questions about approaching different types of writing assignments, and provide feedback on how a reader experiences your writing.

To book with a writing consultant:

Login to QReserve

The above link will take you directly to the Writing consultant calendar. Alternatively, you can login to ubcostudentlearninghub and locate “Writing Consultations” in the list of services. Hovering your cursor over the title will show you a Calendar link to view the Writing Consultation schedule.

Additional resources & FAQs:

French and Spanish consultations

 Available now for Winter Term 1!

We offer support for all undergraduate students enrolled in Spanish and French classes at UBC Okanagan. This term we are please to be able to offer Japanese support as well. The tutors will assist students in understanding how to:

    • use reference tools effectively to access the grammatical concepts needed to resolve specific language issues
    • understand language conventions for sentences, punctuation and spelling
    • practice pronunciation

To book with a language consultant:

Login to QReserve

The above link will take you directly to calendar for language appointments. Alternatively, you can login to ubcostudentlearninghub. Locate “Language Consultations” in the list of services. Hovering your cursor over the title will show you a Calendar link to view the language consultant schedule.


English Language Development

In recognition of the academic excellence and rich diversity that students with language backgrounds other than English bring to our campus, the Student Learning Hub offers free English language acquisition supports for students.

We offer peer support to develop English speaking skills so students feel more confident presenting their work, participating in class and conversing with classmates and instructors. Our specially trained consultants provide you with a comfortable, informal environment for you to practice, ask questions, and get individualized support for your unique needs.

Intake for ELD support is open for the 2023-2024 Academic Year. If you are interested in English Language Development support, please fill out the form below and a consultant will reach out to you:

Request ELD Support

Additional Support for English Language Learners

Tandem Language Exchange

In addition to tutoring services at the Student Learning Hub, UBC also offers the Tandem Language Exchange program. The program provides you with an opportunity to teach a language you know and learn a language you want to develop. Meet people from different cultures, improve your language learning outside the classroom, gain valuable assets for international travel, and future employment, or open the door to another culture.

Learn more about Tandem Language Exchange

Project Literacy

A community partnership between UBC Okanagan Library and Project Literacy Central Okanagan Society has enabled Project Literacy to bring their One to One Tutoring Program for English language acquisition to the UBC Okanagan campus. Each Winter Term (September and January intakes), the Project Literacy Education Coordinator will organize up to 20 tutor/learner matches. The Coordinator will arrange to meet with each learner to help them determine their goals and objectives, as well as assess their baseline literacy skills.

Appointments are arranged between the PL tutor and the learner, so do not book through the Student Learning Hub online booking system

LEARN MORE about Project Literacy

Frequently Asked Questions

Tips on preparing for my session?

Our consultants are trained to help you at the level you are at and can help you pinpoint your areas of difficulty. However, it’s important that you share some written work with your tutor so they can accurately assess and address your unique needs and goals.

Whether you are just getting started or in final revisions, prepare to share or provide your tutor with:

  • The assignment description and/or rubrics (as provided by your instructor)
  • Anything you’ve completed so far (ex. a rough plan, a full draft, a brainstorm or mindmap, or even a sentence!)
  • All questions and concerns you would like to address

Looking for extra writing support?

WriteAway offers free asynchronous writing support to UBC students. Upload your undergraduate-level course-related writing assignments at any time of day during Winter and Summer Terms. No appointment is needed. Please allow a minimum of 48 hours (may be longer during peak times) for a tutor to provide feedback on your writing. Visit for more information.

Need citation help?

The Student Learning Hub tutors will not assist with citation questions or reference list formatting as our campus library already provides excellent citation and research support. If you need assistance with citations, contact the library through this form or find your subject librarian.

Have a quick citation question? Get support from AskAway a live chat service that connects you with librarians from across British Columbia.

Are you a graduate student?

If you are a graduate student, post-doc, or faculty member, please make an appointment with the Centre for Scholarly Communication.

Working on a grad school application, Honors thesis, or paper for publication?

If you are an undergraduate student working on a graduate school application, Honors thesis, or paper for publication, please contact

Looking to refer a student?

See our faculty resources to learn more about how best to refer students for writing or academic integrity support.