Contact & hours

Contact us

Inquiries outside of office hours will be addressed the following business day.

Phone: 250-807-8491
If you reach voicemail, please leave a message with contact information (name, phone number/ email) so we may return your call.

Location: LIB237
Enter through the West Entrance to the Library building, across from the Science building/ beside the Commons. Take the elevator to the second floor or go up the stairs to the second-floor landing and through the doors.

Service Hours/Dates

Summer Session 1: May 16 to June 30

Summer Session 2: July 4 to August 19

Our physical space (LIB237) is open Monday to Friday, 10 am to 4 pm.

In-Person/Online appointments are available M-Th, while Fridays are currently online appointments only.

We are closed stat holidays, midterm breaks, & winter/summer breaks. Individual service open/close dates vary—refer to a service’s page for specific dates.

We want to hear from you!

Did you have a great experience? Support not available when you need it?

Whatever the case, let us know! We welcome all feedback about our tutoring services. To share, email or submit your feedback anonymously.

Want to work at the Hub?

We can’t do what we do without great student staff. If you want to work in the Hub you should be in the second, third, or fourth year of an undergraduate degree program. Interested applicants must demonstrate:

  • A high level of academic achievement, combined with excellent writing and communication skills
  • The ability to clearly and concisely explain concepts to their peers
  • Excellent communication skills and a friendly and positive attitude
  • A desire to provide guidance and help others learn

Tutoring is a supplement to teaching and provides expertise, experience, and encouragement, rather than simply providing answers. Although we generally recruit staff in early spring via the UBC Okanagan Job Board, you are welcome to connect with us to inquire at any time. Check the UBCO Job Board regularly to view any current postings.

Questions? Contact us at

Looking for private tutoring?

At this time, the Student Learning Hub does not offer any private tutoring services.

We encourage you to make use of the free support provided to you through the Student Learning Hub. For those wishing to engage in course material outside of the classroom, we encourage you to check out our online resources.

For those looking for private tutors for hire, you can visit the UBCSUO tutor registry.

Please note that UBC, the UBCSUO, and the Student Learning Hub do not provide any screening or formal interview process for these tutors.  It is strongly recommended to ask for sample work, and/or check references prior to working with the tutor.