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On May 21, UBC will move to a new system called Workday for courses starting in September 2024. Check your email that day for setup instructions. Summer Session students will continue using the SSC.
Give users enough time to complete an action | |
Explain what will happen after completing a service | |
Make important information clear | |
Give users the support they need to complete a service | |
Let users check their answers before they submit them |
Don’t rush users or set impractical time limits | |
Leave users confused about next steps or timeframes | |
Leave users uncertain about the consequences of their actions | |
Make support or help hard to access | |
Leave users questioning what answers they gave |
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Kelowna, BC Canada V1V 1V7
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Toll free 1 866 596 0767
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We respectfully acknowledge the Syilx Okanagan Nation and their peoples, in whose traditional, ancestral, unceded territory UBC Okanagan is situated.