Information for parents

Message from the Associate Vice-President, Students

Hello parents, guardians, and family members,

On behalf of my colleagues, it is my pleasure to welcome you and your child to UBC, an institution recently recognized as North America’s most international university and consistently ranked among the top 20 universities in the world. We are delighted that your child has become a part of the Okanagan campus community.

Graduating from high school and beginning university is a significant transition for both you and your child. You have played an important part in your child’s education so far and we thank and congratulate you for getting them here. They will be looking to you as they navigate this new, exciting, and ever-more virtual world. As such, we have developed this website for you with the hope that knowing more about our campus resources will assist you when your child reaches out for support.

This is a new journey for all of us. We are excited to welcome your child and support them as they learn new skills, discovery new strengths, and build friendships that will last a lifetime.

Download our Monthly Tips for Parents (PDF)

Michelle Lowton

Michelle Lowton
Associate-Vice President Students, Interim

Your student’s privacy

As a new UBC Okanagan parent, you may be used to receiving regular updates on your son or daughter’s school life through teacher conferences or high school report cards. The University may present a change for you in this respect, as UBC Okanagan has a legal obligation to keep students’ personal information confidential, including (but not limited to) grades, academic record, health issues, and disciplinary matters.

UBC Okanagan is unable to share students’ records or experiences with anyone, including parents or guardians. If you need to check in, your son or daughter is your best source of information. If you would like more information about the legislation governing our responsibilities, please visit the Office of the University Counsel.

Your student may consent to release select information to a third party, i.e. a parent, by adding a third-party authorization in their Student Service Centre. Learn more about the various types of third-party authorizations.

Because information and records relating to medical information is especially sensitive, separate authorization is required to access this information. If you wish to know about your student’s health, please speak directly with your student. Health information obtained by the student health services, including Counselling and Disability Resource Centre, is held in confidence with the student and will not be released unless there is signed authorization from the student to do so.

Supporting your student’s remote learning

UBC learning supports to help students transition from in-person classes and exams to online.

Advisors to your student’s academic success

UBC Okanagan has several groups of specialized advisors available for your student.

Learning resources available to your student

Your student has access to a robust network of academic support services.

Supporting your student’s health and wellness

UBC resources and services to support your student’s health and wellbeing.

Your student’s safety

Safety is a priority for all students, staff, faculty, and visitors at UBC.

Supporting your student’s finances

Planing their finances can help your student be proactive, take control, and reduce stress.

Supporting your student in a new and diverse cultural environment

Welcome to an inclusive learning environment that respects and celebrates cultural diversity.

Residence life and commuter services

Support for your student whether they are living on campus, at home, or independently in the Okanagan.

Helping your student find community and stay connected from home

Connecting with campus and other students are important to your student’s success.

Considerations for the coming years

Explore opportunities available to your student as they progress through their degree.

Additional resources

More ideas, insights, readings, and resources for supporting your student.