Complete ArriveCan

All travellers to Canada must complete ArriveCan. Unvaccinated travellers to Canada must have a quarantine plan. UBC has a self-isolation program to help.

Latest updates

As of January 15, 2022, most international students and work permit holders must be fully vaccinated to travel to Canada. Exceptions include international students under the age of 18 studying at approved institutions such as UBC.

As of June 20, 2022, proof of COVID-19 vaccination is no longer required to board flights and trains in Canada. Learn more about boarding flights, trains, and cruise ships in Canada.

As of July 19, 2022, mandatory random arrival testing resumes for air travellers arriving in Vancouver, Calgary, Montreal, and Toronto airports. Testing will take place outside of airports. See the July 14 news release for details.

Travel restrictions, testing, and quarantine requirements may change without notice. Visit COVID-19: Travel, testing, and borders for updates.

Last updated July 21, 2022

Travelling to Canada: step by step

Step 1: Check if you’re eligible

Step 2: Before you travel

Step 3: Complete ArriveCAN
All travellers must complete ArriveCAN. Unvaccinated travellers must prepare a 14-day quarantine plan. UBC’s Self-isolation Program can support you in your self-isolation plans.

Step 4: While travelling

Step 5: After you arrive

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Submit your information in the ArriveCAN app (all travellers)

All travellers are required to complete the ArriveCan mobile app within 72 hours before arriving in Canada, even if you are fully vaccinated. All travellers will also be required to disclose COVID-19 vaccine information, including whether you received one, the brand name, when it was administered, and an official translation if your proof of vaccination is not in English or French.

Unvaccinated travellers eligible to travel to Canada will need to prepare and submit their quarantine plan through ArriveCan.

After you have submitted your information, be sure to save the receipt, such as a printout or screenshot of the app on your phone, as you might need to show this to airline staff before boarding a flight and will need to show this to a CBSA officer on arrival.

Your Quarantine (self-isolation) plan

As of January 15, 2022, you must be fully vaccinated to enter Canada. Exceptions include international students under the age of 18 studying at approved institutions such as UBC. Unvaccinated travellers must quarantine for 14 days upon arrival, even if you have provided a negative COVID-19 test result.

If you have any COVID-19 symptoms, you will not be permitted to travel to Canada.

Even if you are fully vaccinated you must still prepare a 14-day quarantine plan and submit it through the ArriveCan app within 72 hours of arriving in Canada, and be prepared to quarantine in case the officer determines you are not eligible as a fully vaccinated traveller.

You are responsible for arranging your own quarantine plan, and you must satisfy the CBSA officer that you have made appropriate quarantine arrangements to enter Canada. You must submit your plan through the ArriveCAN app and bring documents relating to your quarantine plans and present them to the officer when you arrive. This applies whether you meet the above criteria of a fully vaccinated traveller or not.

All travellers will also need to wear a non-medical mask or face covering on your flight and keep it on until you get to your place of isolation, if applicable.

Travel restrictions, testing and quarantine requirements may change without notice. Visit COVID-19: Travel, testing, and borders for updates.

Your quarantine plan must consider:

  • The location of your quarantine
  • How you will travel to your quarantine location
  • Arrangements for your necessary support such as food, medication, child care, or cleaning supplies

When making your quarantine plan, carefully review and follow these guidelines:

See ordering food in self-isolation for helpful options and resources.

If you are planning on bringing medication or health products with you, check that the quantity or type is not restricted – visit bringing health products into Canada for personal use details. See tips on traveling with medication.

If you require a prescription during self-isolation, you can request a phone appointment with a clinic, such as the Student Health Clinic. Some pharmacies deliver prescriptions.

If you are moving into a shared unit (any space that shares a washroom and/or kitchen with another student) in a residence managed by UBC Student Housing, you must quarantine in a different, private space before moving into your shared unit space. Contact UBC Okanagan Housing if you have questions.

If you have questions about your quarantine plan

Contact Service BC—you can find their contact information on the right side of their page.

Submit your quarantine plan

After you’ve created your quarantine plan, you are required to submit your plan through the following forms:

  • ArriveCAN mobile app
    All travelers entering Canada must submit their quarantine plan through the ArriveCAN mobile app within 48 hours before arriving in Canada. This includes proof of reservation and payment for your 3-night booking in a government-approved hotel if flying to Canada and not meeting the above criteria of a fully vaccinated traveller. This can also give you faster processing at the airport upon arrival.
    After you have submitted your information, be sure to save the receipt, such as a printout or screenshot of the app on your phone, as you might need to show this to airline staff before boarding a flight and will need to show this to a CBSA officer on arrival. If you will not have a working cell phone number, you should give the phone number of the government-approved hotel you’ve booked, then update your contact information
  • British Columbia’s (BC) Self-Isolation form
    All travelers arriving in BC should submit their quarantine plan online before arriving in British Columbia.

Getting to your place of isolation from the hotel

You must go directly to your final place of quarantine without delay and wear a non-medical mask or face covering while you travel.

For transportation options and guidelines, see YVR’s transportation information.

If you have questions about your quarantine plan

UBC International Student Advising cannot confirm if your individual plan will be sufficient and does not need to approve your quarantine plan.

UBC International Student Advising cannot confirm if your individual plan will be sufficient. You can use the assess your quarantine plan tool for guidance.

If you have questions about your quarantine plan, contact Service BC for guidance—you can find their contact information on the right side of their page. You can also contact CBSA.

Submit your quarantine plan in the ArriveCAN app

After you’ve created your quarantine plan, you are required to submit your 14-day quarantine plan through the ArriveCAN mobile app within 48 hours before arriving in Canada. All travellers will also be required to disclose COVID-19 vaccine information, including whether you received one, the brand name, when it was administered and doses received. The ArriveCAN app was updated on August 9 – be sure to download the latest version. If you are a fully vaccinated traveller you will also need to upload an official translation if it’s not in English or French.

After you have submitted your information, be sure to save the receipt, such as a printout or screenshot of the app on your phone, as you might need to show this to airline staff before boarding a flight and will need to show this to a CBSA officer on arrival.

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UBC Self-isolation packages and resources

If you need a place to live while you quarantine, UBC provides on-campus self-isolation packages that include accommodation, meals, as well as planning and self-care resources. Off-campus options are also available.

You might be eligible for a subsidy for the UBC Self-Isolation Package.

If you are required to quarantine upon entry to Canada to begin or continue your studies, you may be eligible for the UBC Quarantine Bursary.

See package details

Register for your COVID-19 molecular test on arrival in Canada

Register for your arrival COVID-19 test at the airport or land border before you travel for faster processing, even if you are fully vaccinated. There is no fee for on arrival testing.

If travelling by air, register at your first airport of arrival in Canada. If entering by land you may be given a test kit.

If you are fully vaccinated, you may be randomly selected for the on-arrival COVID-19 test. As of February 28, 2022, you do not need to quarantine while waiting for the test result. Mandatory random arrival testing for fully vaccinated travellers is temporarily suspended at airports from June 11 to June 30, 2022.

If you are not fully vaccinated, you must take an on-arrival test.

Getting to your place of isolation from the airport

After arriving in Canada, you must go directly to your place of isolation without delay and wear a non-medical mask or face covering while you travel.

If possible, you are strongly encouraged to use private transportation, such as a private vehicle, to get to your place of quarantine, and avoid contact with others throughout your journey. There are several options for you to get from Kelowna International Airport (YLW) to UBC Okanagan campus.

Shuttle

Licensed Airport Shuttle Bus Services are available at the airport outside the south terminal building entrance.

Taxi

If you wish to take a taxi, there is 24-hour taxi service from the airport serving the campus and other destinations around the region.

When making arrangements to be picked up by taxi on campus, you can direct taxi companies to meet you at the dedicated passenger drop-off and pick-up area in front of the Engineering, Management & Education (EME) building at 1137 Alumni Avenue.

Public transport

The #23 Lake Country bus travels between the campus and the airport. The #23 bus stop is located along Airport Way near the end of the car rental lot at YLW, and has a stop on campus at the transit exchange on Alumni Avenue.

Please consult Kelowna Regional Transit for the most current route, schedule, and fare information for this and other routes.

This information is accurate as of June 30, 2022, and is subject to change. Follow the latest updates on travel restrictions due to COVID-19. See also CBSA’s updates on travel for non-Canadians.