Troubleshooting your saved schedule

About saved schedules

A “saved schedule” is a draft timetable in Workday where you can plan out your classes for the upcoming term. You can choose the courses you want, arrange them into a timetable that fits your schedule, and then register for them when it’s time to sign up for classes.

You can have multiple saved schedules for different course combinations or scheduling options.

Before you can view your saved schedules, you need to create a saved schedule first.

Review your saved schedule alerts

First, check the alerts showing up for your saved schedule. If you’re not sure where to find them, follow these instructions to locate them.

Saved schedule alerts and error messages

The following table lists commonly encountered alerts and error messages, what they mean, and how you can resolve them.

Alert or error message Issue Resolution
“Your saved schedule includes course sections with time conflicts.” The time for a course in your saved schedule overlaps with another course. Remove one of the courses that has an overlapping schedule. Check to see if there are course sections offered at a different time that works within your preferred schedule.
“Your saved schedule includes course sections you are not eligible for.” You do not meet the eligibility requirements for a course in your saved schedule. This may be due to a missing prerequisite. If you are missing a prerequisite (found within the course eligibility rules), remove the course. If you have coursework from a prior college or university that may meet the eligibility rules, please contact an Advisor to discuss. At the graduate level, students should reach out to their graduate programs for support.

When you are building your Term 2 saved schedule you may get alerts that you are not eligible for some courses.  This may be because you have the pre-requisites on your Term 1 saved schedule.  Check your saved schedules to make sure you have the required courses to meet your Term 2 pre-requisites. This alert will be resolved after you register for your Term 1 courses.
“Your saved schedule includes course sections you are not eligible for.” You have not added a corequisite course to your saved schedule. A corequisite is a course that you must take before or at the same time with the selected course. If you do not add a corequisite, you will not meet the eligibility requirements set in Workday. If you are missing a corequisite (found within the course eligibility rules), add the corequisite course to your saved schedule.
“You’ve already received academic credit for [Course]. Retaking it won’t count towards your overall credit requirements.” You have already received academic credit for the course section or an equivalent/cross-listed course. You can still register for the course, but you will not receive credit for it.
“[Instructional Format] is required for [Course]. Please select an [Instructional Format]”

Example | Discussion is required for ENGL_O 153. Please select a discussion.

 You are missing a required activity for the course. For example, you have selected a lecture but not a discussion section. Go to the course on your saved schedule and select a section for each of the required instructional formats showing on the screen (e.g., Lecture, Laboratory, Discussion, Seminar)
“You can’t register for a course section that overlaps with and belongs to the same course as another course section you’re already enrolled in.” You have already registered for that course for the academic period. Change or drop the course section you are currently registered in. Note that you will lose your seat in the course section if you drop it.
“There is already a [Instructional Fromat] section for [Course] under this saved schedule. If you would like to change the section, remove the other section from your saved schedule.” This course activity has already been added to your saved schedule. You now have multiple instances of the same course activity. Remove the course section from the saved schedule before adding a new course section.

 

 

 

 

 

 

 

 

 

 

 

 

Common issues with saved schedules

The following table lists commonly encountered issues and how you can resolve them.

Issue Potential reasons Resolution
You see a Troubleshoot button and cannot add a course to your saved schedule.
  • You may be looking at a course on the other campus.
  • You may have selected a course at the Graduate academic level you are not allowed to register in.
  • Check the campus in the academic period name. Make sure you have chosen UBC-O if you are in an Okanagan program.
  • If you want to take courses at the UBC Vancouver campus, learn about cross-campus registration. Graduate students can learn more about cross-campus registration here.
There are no course sections listed under “Find Course Sections”.
  • You have selected the Winter Session instead of a specific Term.
  • You are looking at a future period that the course schedule has not been published for.
  • Change your filters to only show Winter Term 1 or Winter Term 2.
  • Select the upcoming academic period.

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