Contact Student Services

In alignment with UBC’s response to COVID-19, Enrolment Services is temporarily curtailing in-person interactions. However, student support continues to be offered online via email at as well as by phone at 250 807 9100 (Toll-free: 1 866 596 0767).

Staff are happy to provide students with a range of services from application to graduation while connecting students to university opportunities and information to enhance their UBC experience.

Visit us for:

Tuition services

Student records

Preferred name change

Visit for information on degree planning or to meet with an academic advisor.

Emergency financial aid

For inquiries regarding emergency financial aid, please email: or call 250 807 9100 (Toll-free: 1 866 596 0767).

What government programs can I access for financial support?

The governments of Canada and British Columbia have information about their economic responses to COVID-19.



Student Services
The University of British Columbia, Okanagan campus
University Centre 206Z – 3272 University Way (second floor front desk)
Kelowna, BC Canada V1V 1V7


Tel: 250 807 9100
Toll-free: 1 866 596 0767
Fax: 250 807 8000

For Student Services inquiries:
For scholarship, award, and bursary inquiries: