Contact Student Services
In alignment with UBC’s response to COVID-19, Enrolment Services is temporarily curtailing in-person interactions. However, student support continues to be offered online via email at sis.ubco@ubc.ca as well as by phone at 250 807 9100 (Toll-free: 1 866 596 0767).
Staff are happy to provide students with a range of services from application to graduation while connecting students to university opportunities and information to enhance their UBC experience.
Visit us for:
Tuition services
- Payments, refund requests, and fee inquiries
- Student loans and grants
Student records
- Official transcripts, proof of enrolment, and program completion letters
Visit students.ok.ubc.ca/advising for information on degree planning or to meet with an academic advisor.
Emergency financial aid
For inquiries regarding emergency financial aid, please email: sis.ubco@ubc.ca or call 250 807 9100 (Toll-free: 1 866 596 0767).
What government programs can I access for financial support?
The governments of Canada and British Columbia have information about their economic responses to COVID-19.
Location
Student Services
The University of British Columbia, Okanagan campus
University Centre 206Z – 3272 University Way (second floor front desk)
Kelowna, BC Canada V1V 1V7
Contact
Tel: 250 807 9100
Toll-free: 1 866 596 0767
Fax: 250 807 8000
Email:
For Student Services inquiries: sis.ubco@ubc.ca
For scholarship, award, and bursary inquiries: awards.inquiry.ubco@ubc.ca
