Contact Student Services

In alignment with UBC’s response to COVID-19, Enrolment Services is temporarily curtailing in-person interactions. However, student support continues to be offered online via email at as well as by phone at 250 807 9100 (Toll-free: 1 866 596 0767).

Staff are happy to provide students with a range of services from application to graduation while connecting students to university opportunities and information to enhance their UBC experience.

Visit us for:

Tuition services

Student records

Preferred name change

Emergency financial aid

For inquiries regarding emergency financial aid, please email: or call 250 807 9100 (Toll-free: 1 866 596 0767).

What government programs can I access for financial support?

The governments of Canada and British Columbia have information about their economic responses to COVID-19.



Student Services
The University of British Columbia, Okanagan campus
University Centre 206Z – 3272 University Way (second floor front desk)
Kelowna, BC Canada V1V 1V7


Tel: 250 807 9100
Toll-free: 1 866 596 0767
Fax: 250 807 8000

For Student Services inquiries:
For scholarship, award, and bursary inquiries: