Contact Student Services

Student Records & Financial Services

Staff are happy to provide students with a range of services from application to graduation while connecting students to university opportunities and information to enhance their UBC experience.

We can help with:

Tuition services

Student records

Preferred name change

Visit for information on degree planning or to meet with an academic advisor.


In alignment with UBC’s response to COVID-19, Enrolment Services is temporarily curtailing in-person interactions. However, student support continues to be offered online via email at as well as by phone at 250 807 9100 (Toll-free: 1 866 596 0767).

Student Records & Financial Services
The University of British Columbia, Okanagan campus
University Centre
3272 University Way
Kelowna, BC Canada V1V 1V7

UNC 214


Tel: 250 807 9100
Toll-free: 1 866 596 0767
Fax: 250 807 8000

For Student Records & Financial Services inquiries:
For scholarship, award, and bursary inquiries: