Contact Student Services

Need directions? Not sure where to start?

The friendly staff at Student Connect will be happy to help students find anything you need at UBC’s Okanagan campus.

Send us an email at student.connect@ubc.ca, or visit us in the UNC building second floor foyer (starting September 7).

Looking for resources at our Vancouver campus? Refer to UBC Vancouver Student Services

Quick find 

Academic & Career Development  

  • Academic & Career Advising 
  • Career Development  

Athletics & Recreation 

  • UBCO Recreation 
  • Varsity Athletics 

Enrolment Services 

  • Student Records & Financial Services
    (formerly Student Services)
     

Equity & Inclusion

  • Equity & Inclusion Office

Global Engagement Office 

  • Go Global 
  • International & Intercultural Programming
    (formerly International Programs & Services)
     
  • International Student Advising
    (formerly International Programs & Services)
     

Indigenous Programs & Services  

  • Indigenous Programs & Services
    (formerly Aboriginal Programs & Services)
     
  • Indigenous Centre
    (formerly the Aboriginal Centre)
     

Office of the Ombudsperson for Students 

  • Office of the Ombudsperson for Students 

Sexual Violence Prevention & Response Office 

  • Sexual Violence Prevention & Response Office 

Student Learning & Engagement 

  • Collegia 
  • Student Connect 
  • Student Experience Office 
  • Student Learning Hub

Student Wellness 

  • Counselling 
  • Disability Resource Centre 
  • Student Health Clinic 

Academic & Career Development

Academic & Career Advising

(Formerly: Academic Advising)

UNC 207

Hours of operation

Monday – Friday
8:30 a.m. – 4:30 p.m.

In-person service: Available by appointment or drop-in

Remote service: Available by appointment or virtual drop-in

Drop-in and appointment information

Career Development

(Formerly: Career Services)

UNC 207

Hours of operation

Monday – Friday
8:30 a.m. – 4:30 p.m.

In-person service: Available by appointment or drop-in at UNC 207

Remote service: Available by appointment

Book an appointment

Athletics & Recreation

UBCO RECREATION

Main floor, UBCO Gymnasium
recreation.okanagan@ubc.ca
250 807 9200

Visit the Recreation website for facility operational hours

VARSITY ATHLETICS

UBCO Gymnasium

Visit the Heat website for schedules

Enrolment Services

Student Records & Financial Services

(Formerly: Student Services)

UNC 214
srfs.ubco@ubc.ca
250 807 9100

Hours of operation

Monday – Friday
9 a.m. – 4 p.m.

In-person service (beginning Aug 30): Visit us in UNC 214

Remote service: Email srfs.ubco@ubc.ca or call 250 807 9100

Equity & Inclusion

EQUITY & INCLUSION OFFICE

UNC 325H
equity.ubco@ubc.ca
250 807 9291

Hours of operation

Visit the Equity & Inclusion website for operational hours

Global Engagement Office

Go Global

UNC 227
goglobal.okanagan@ubc.ca

Hours of operation

Monday – Friday
8:30 a.m. – 4:30 p.m.

In-person service (beginning Aug 30): Available by appointment

Remote service: Available by appointment

Email goglobal.okanagan@ubc.ca to book an appointment

International & Intercultural Programming

(Formerly: International Programs & Services)

UNC 227
geo.ubco@ubc.ca

Hours of operation

Monday – Friday
8:30 a.m. – 4:30 p.m.

In-person service: Not currently available

Remote service: Email geo.ubco@ubc.ca

International Student Advising

(Formerly: International Programs & Services)

UNC 227
geo.ubco@ubc.ca

Hours of operation

Monday – Friday
8:30 a.m. – 4:30 p.m.

In-person service (beginning Aug 30): Available by appointment. Limited drop-in service may be available at UNC 227

Remote service: Available by appointment or virtual drop-in

Email geo.ubco@ubc.ca to book an appointment or visit the GEO website for virtual drop-in instructions

Indigenous Programs & Services

(Formerly: Aboriginal Programs & Services)

Indigenous Centre

UNC 210
indigenous.programs@ubc.ca 

Hours of operation

Open beginning Sep 7

Indigenous Programs & Services

UNC 210 and 212
indigenous.programs@ubc.ca

Hours of operation

Monday – Friday
8:30 a.m. – 4:30 p.m.

In-person service (beginning Sep 7): Visit us in UNC 210

Remote service: Email indigenous.programs@ubc.ca

Indigenous Student Advising

UNC 212
indigenous.programs@ubc.ca

Hours of operation

Monday – Friday
8:30 a.m. – 4:30 p.m.

In-person service (beginning Sep 13): Available by appointment

Remote service: Available by appointment

Book an appointment

Office of the Ombudsperson for Students

OFFICE OF THE OMBUDSPERSON FOR STUDENTS

UNC 328
ombuds.office.ok@ubc.ca
250 807 9818

Hours of operation

Visit the Office of the Ombudsperson for Student website for operational hours

Sexual Violence Prevention & Response Office

SEXUAL VIOLENCE PREVENTION & RESPONSE OFFICE (SVPRO)

Nicola Townhome 120, 1270 International Mews
svpro.okanagan@ubc.ca
250-807-9640

Hours of operation

Monday – Friday
8:30 a.m. – 4:30 p.m.

In-person service: Available by appointment. Limited walk-in service may be available at Nicola Townhome 120

Remote service: Phone and virtual appointments available

To book an appointment, email svpro.okanagan@ubc.ca or call 250 807 9640


Evening appointments available on request

24/7 support available by phone: 250 807 9640

Student Learning & Engagement

Collegia

getinvolved.ubco@ubc.ca

Open beginning Sep 7

Visit the Collegia website for hours of operation

Student Connect

UNC second floor foyer (UNC 206)
student.connect@ubc.ca

Hours of operation

Monday – Friday
8:30 a.m. – 7 p.m.

In-person service (Available beginning Sep 7): Visit us in the UNC second floor foyer

Remote service: Email student.connect@ubc.ca

Student Experience Office

UNC 329
getinvolved.ubco@ubc.ca

Hours of operation

Monday – Friday
8:30 a.m. – 4:30 p.m.

In-person service: Visit us in UNC 329

Remote service: Email getinvolved.ubco@ubc.ca

Student Learning Hub

LIB 237
learning.hub@ubc.ca

Visit the Hub website for details on individual services and availability of in-person support

Resources can also be accessed 24/7 through SLH Online Learning Resources on Canvas

Student Wellness

(Formerly: Health & Wellness)

Counselling

UNC 337
healthwellness.okanagan@ubc.ca
250 807 9270

Hours of operation

Monday – Friday
9 a.m. – 4 p.m.
Closed 12:30 – 1:30 p.m. daily for lunch

In-person service: Available by appointment

Remote service: Available by appointment

Book an appointment


24/7 counselling support available anywhere in the world through the Student Assistance Program

Disability Resource Centre

UNC 215
drc.questions@ubc.ca

Hours of operation

Monday – Friday
8:30 a.m. – 4:30 p.m.

In-person service: Not currently available. In-person reception available beginning Aug 27; in-person appointments will resume in September

Remote service: Email drc.questions@ubc.ca or call 250 807 8053

Student Health Clinic

UNC 310
healthwellness.okanagan@ubc.ca
250 807 9270

Hours of operation

Monday – Friday
9 a.m. – 4 p.m.
Closed 12:30 – 1:30 p.m. daily for lunch

In-person service: Available by appointment

Remote service: Available by appointment

Email healthwellness.okanagan@ubc.ca or phone 250 807 9270 to book an appointment

Visit clinic webpage for physician availability