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Counsellors provide a space for you to examine and explore behaviors, relationships, feelings or thoughts which cause you concern or challenges in your life. Whether these problems are primarily impacting your personal, social, or academic life, counsellors can help to strengthen your ability to cope and meanwhile provide a valuable source of support.
When might you seek counselling?
Watch this short video prepared by our Health and Wellness team to help you decide if and when you might want to speak to a counsellor.View emergency info, hours, and location
What can you expect in our *new* Stepped Care Counselling Model?
Stepped Care Counselling
- In your first visit with a counsellor, he/she will meet with you to clarify your current needs and/or goals. With your counsellor’s support, you will develop an individualized plan to improve your overall well-being. This first visit is usually brief and shorter than a scheduled counselling session.
- An important component of many treatment plans includes asking you to access appropriate resources. To start, this may require learning more about your mental health challenges through online and printed educational resources. You might be advised to incorporate new tools, activities, and strategies into your day in order to promote greater resilience and mental wellness. For some individuals, campus resources offered by professional and/or student staff may be beneficial; and in some cases, workshops and groups on campus may also be available to address individuals’ mental health needs.
- Sometimes one-on-one support from a therapist or counsellor is the best fit for your needs and/or goals. If this is the case, individual counselling options in the community and on campus are available and will be discussed to determine the best fit.
- If long-term or ongoing counselling is recommended, particularly if students have pre-existing mental health concerns, counsellors will work with students to determine resources and options in the local community.
Book an Appointment
To book an appointment with a counsellor, call 250 807 9270, noting possible cancellation fees if you need to reschedule.
If you're experiencing a crisis during our regular office hours, please call 250 807 9270 or come to UNC 337.
If our office is closed, call UBCO security at their emergency number of 250 807 8111.
If you have experienced a sexual assault, please refer to these resources.
If you have concerns about a drug overdose and would like to learn about prevention, please refer to these tips and resources.
- Health and Wellness 250 807 9270 (Mon-Fri, 9am-4pm)
- Security 250 807 8111 (emergency)
- Security 250 807 9236 (non emergency)
- 24 Hour Crisis line 1 800 784 2433
(1 800 SUICIDE)
- Emergency Services 911
- 24 Hour Nurses Help Line 811
Last reviewed 10/17/2017 12:47:16 PM