Student support and resources
Find one-on-one help or explore resources to support you in your UBC experience.
Academics
There are many resources at UBC to help you navigate your learning experience.
Financial Planning
See your options for getting financial support, learning to budget, paying tuition, or applying for awards and scholarships.
International Students
Connect with the Global Engagement Office and your International Student Advisors.
Wellbeing & Accessibility Services
Get tips and resources for topics like managing stress or sexual health, or speak with a professional about your health concerns.
Careers & Experiences
Meet with an advisor or get resources, tips, and advice on starting your career.
Sexualized violence support
Help is available if you or someone you know has been affected by sexualized violence. We believe you.
UBC campus and community services
Get in touch with other important UBC services during your time at UBC.
Campus Services
- Campus Security
Know what to do if you lose an item or need help during an unsafe situation. - UBC Safewalk
Feel safe on campus with Safewalk services including drop-ins, scheduled walks, or spur of the moment walks. - UBCO Library
Browse research material or get help on research and citations. - UBCO Bookstore
Shop online for textbooks, lab equipment, and UBC merchandise - UBCO Housing
Find information and resources on living in residence, meal plans, and if you’re coming to campus. - UBCO Food Services
See what restaurants and eateries are open on campus, and get tips on cooking or how to eat well. - UBCO Parking
Consider a parking pass or where to park if you need to drive to campus.
Community Support
- Indigenous Programs & Services
Indigenous Programs & Services provides community and culturally appropriate services and support to First Nation, Métis, and Inuit Students. - Equity & Inclusion
Book a confidential advising session for discrimination or harassment concerns. - UBC Ombuds Office
Receive confidential and impartial support if you are seeking help in navigating UBC policies and processes, or are unsure where to start with a fairness concern. - Pantry
All students can access Pantry, UBCO’s student food bank - Walk-in Wellness Service
A barrier-free wellness service, accessible without an appointment.
In-person UBC STUDENT SERVICES
Many campus services — including UBC student services — are once again offering in-person services in addition to online or over the phone. Find out how to access them.
Have questions about the UBCO student experience, but not sure who to ask? Student Connect can point you in the right direction.
Contact us
ACADEMIC & Career ADVISING
Academic & Career Advisors can answer undergraduate student questions on courses, program planning, degree requirements, and more.
For graduate student advising, contact your designated program assistant.
FOR COURSE REGISTRATION ISSUES
Prepare for course registration by learning about registering or withdrawing from a course on the system, or anything related to the Course Schedule.
ACCESSIBILITY ADVISING
Talk with an Accessibility Advisor in the Disability Resource Centre if you have an ongoing or persistent health condition affecting your studies.
Academic and learning resources
Student Learning hub
Your one-stop-shop for free, flexible, and online undergraduate learning supports and resources, including tutoring in math, sciences, languages, and writing, as well as help with study skills and learning strategies.
Informal Learning Spaces
Not all learning takes place in traditional classrooms. Finding informal learning spaces that meet your needs is easy. Whether you are looking for space for conversation and collaboration or a quiet corner to study, you can find a variety of facilities across campus.
ACADEMIC CONCESSIONS
If you feel that a specific circumstance is affecting your studies and health, you may be eligible for an academic concession.
GET SOME ACADEMIC EXPERIENCE
UBCO Life Blog
Read tips and resources on studying, learning, academics, and more.
Financial Planning
UBC is here to help if you need financial support, or information to plan your finances.
Student Records & Financial Services
Connect with Student Records & Financial Services for money-related concerns, like applying for loans and paying your tuition, or navigating UBC systems.
If you have urgent Financial COncerns
Students facing urgent financial concerns can speak with Student Records & Financial Services to help you manage your individual situation and explore options for short-term critical financial assistance.
Financial Resources
Funding Your Studies
UBC offers many financial resources and tools for you to fund your education, such as loans, awards, and student work options.
Immigration
If you’re an international student, there are essential things to know and prepare for studying at UBC.
Global Engagement Office
Connect with an International Student Advisor in the Global Engagement Office for guidance on life as an international UBC student, from study permits and health insurance, to adjusting to life in Canada.
Have Your Application Reviewed
Meet with an International Student Advisor during office hours to walk through your study permit extension, temporary resident visa, or post-graduation work permit application before applying.
Resources for international students
INTERNATIONAL STUDENT GUIDE
Check out the International Student Guide to find everything you need to know about life as an international student at UBC, such as step-by-step immigration application tutorials, information on health insurance, working in Canada, and inviting family.
IF YOU’RE TRAVELLING TO CANADA FROM ABROAD
If you’re an international student, there are important things to know before you plan to travel to Canada. Check out the Travelling to Canada guide.
IF YOU NEED TO WORK IN CANADA
Make sure you are meeting the requirements to work in Canada during and after your studies.
Wellbeing & Accessibility Services
It’s important to take care of your physical, mental, and emotional health to achieve your goals.
STUDENT HEALTH clinic
For help with your health concerns, book an appointment with a medical professional.
COUNSELLING SERVICES
Receive free, 24/7 personal counselling and life coaching through Here2Talk, or learn about counselling services at UBCO and how to book appointments.
Picnic
Picnic is a space for all students, designed to encourage and nurture wellbeing, improve food skills, and build community on campus.
WELLNESS CENTRE online
Self-enrol in the online Wellness Centre to access information, strategies, and resources on topics such as thriving in online learning, dealing with stress, managing your time, taking care of your sexual health, how to help a friend who is struggling, overdose first aid, and more.
After-hours health resources
CRISIS SUPPORT 24/7
Get help if you or someone else is in immediate danger, or at risk of harming yourself or others by calling 911, or visiting the nearest emergency room.
If you or someone you know is feeling hopeless or at risk of harm, call or chat online with a crisis responder at any time.
Here2Talk
Call, chat online, or use the mobile app to get free, immediate, 24/7 mental health counselling, available in various languages for post-secondary students in British Columbia. UBC students can reach out as often as needed, anytime, from anywhere in the world. Visit Here2Talk.
Careers & Experiences
Learn how to tell your story to employers, and apply what you’ve learned in class to the working world.
Contact Us
Career Advising
The Career & Experience team supports students from their first day on campus until after they graduate, through orientation, peer mentoring, career advising, and more.
- Career Development Specialist
Connect with a Career Development Specialist for help on things like resumes, cover letters, interview preparation, and exploring potential careers related to your major or program. - Career events and workshops
Explore the calendar of events for advice on interviews, job search, leveraging your LinkedIn profile, and more.
Career tools and opportunities
UBCO Job Board
Browse job and volunteer opportunities or register for workshops on the online career resources platform for UBC students and alumni.
CAREER RESOURCES
Get started with online resources if you need help with topics like networking, informational interviews, or salary negotiations.
UBC EXPERIENCES
Find work opportunities, get involved in peer programs, or lead other students in UBC experiences.
COMMUNITY EXPERIENCES
Give back to the community by participating in off-campus opportunities supporting local schools or organizations.
Sexualized violence Support
If you or a friend has been affected by sexualized violence, we believe you.
SEXUAL VIOLENCE PREVENTION AND RESPONSE OFFICE (SVPRO)
UBC Sexual Violence Response Specialists are here to support you if you want to talk, explore your options, or get help with next steps.
SVPRO IS HERE TO HELP IF YOU’VE been affected by SEXUALized violence. THEY CAN HELP WITH:
- A safe place to stay
- Transportation to the hospital, police, or court
- Academic concessions (e.g. extensions)
- Workplace accommodation
- Reporting options
- Connecting to other support services
If you’re facing unanticipated circumstances
If you’ve been impacted by a significant event or unanticipated circumstances, there are services and resources to help you.