Student resources during the COVID-19 outbreak

Please visit for the most up-to-date and authoritative source of information about the University’s response to COVID-19.

For UBC Okanagan-specific updates, visit

For graduate student and supervisor specific information and resources, visit

For resources at UBC Vancouver visit

On this page:

Financial support

How we can help

If you’re experiencing financial distress, you can schedule a confidential appointment with a Student Services representative. Together, you can review what resources are available based on your individual situation.

Some immediate funding can be provided for food, housing and other necessities. In addition, we can help you plan for future situations.

Contact student services

We may be able to help with:

  • Financial hardship due to COVID-19 outbreak
  • Barriers to accessing online classes and exams
  • An unexpected change in living situation
  • Devaluation of a country’s currency
  • Inability to have funds transfer out of the country
  • Illness or death in the family
  • An exceptional medical situation
  • Other unforeseen circumstances you could not have planned for

Health & Wellbeing

All UBC Health & Wellbeing services are still available online, on-campus, or by phone. You can also connect with resources to get active at home or manage your stress and anxiety.

Health & Wellness

Health & Wellness is open for business but with limited office hours. The clinic staff are in the office on Monday and Wednesday. On Tuesday, Thursday and Friday, Health and Wellness is operating with virtual appointments. For any inquiries or appointments please call 250 807 9270 or email Health and Wellness. Your requests will be responded to promptly.

Counselling Services

Counsellors are available for virtual and telephone appointments. Please call 250 807 9270 to schedule an online appointment. You can also book phone, video, or e-counselling with Empower Me, free for UBC students.

UBC Okanagan Wellness Centre: online

Access up-to-date health education and information, learn more about health-related resources on and off campus, find tips and strategies for your wellbeing as a student, and hear from the experiences of your peers.

Access the Wellness Centre: Online

Get resources

Stay active at home

UBC Recreation offers ways to thrive from the comfort of your own space. Drop in to virtual fitness classes, see tips for exercises, and more.

Get active at home

Managing your mental health

You may be developing feelings of fear, stress, worry and isolation—these feelings are natural when facing threats that are beyond our control. Everyone reacts differently to these feelings, which can be overwhelming for some.

It is important to understand that if you need help in coping with these feelings, there are resources available. Find articles and resources that will guide you in managing your mental health during this time.


Find out how COVID-19 impacts immigration, work eligibility, and health insurance for international students.

Read the FAQs

Changes to UBC Okanagan services

Many UBCO services are now offering their services online or over the phone instead of in-person. Find out how to access them.

View latest updates

UBC Parking

The access Desk is closed for in-person support until further notice. Please contact UBC Parking by email at

Effective April 1st, UBC Parking is waiving short-term parking and parking permit fees at Okanagan and Vancouver Campuses until April 30, 2020.

Visit the UBC Parking website for the latest updates.