Prepare your self-isolation plan

Visitors to Canada from abroad must self-isolate upon arrival and UBC has a self-isolation program to help.

Travelling to Canada: step by step

Step 1: Check if you’re eligible

Step 2: Before you travel

Step 3: Prepare your self-isolation plan
If you’re entering Canada from abroad, UBC’s Self-isolation Program can support you in your self-isolation plans.

Step 4: While travelling

Step 5: After you arrive

Back to the overview

Your self-isolation plan

Anyone entering Canada must self-isolate for 14 days upon arrival. The British Columbia (BC) government legally requires all travelers to submit a detailed self-isolation plan.You are responsible for arranging your own self-isolation plan, and you must satisfy the CBSA officer that you have made appropriate self-isolation arrangements to enter Canada. You must bring documents relating to your self-isolation plans and present them to the officer when you arrive.You will also need to wear a non-medical mask or face covering on your flight and keep it on until you get to your place of isolation.

Your self-isolation plan must consider:

  • The location of your 14-day self-isolation
  • How you will travel to your self-isolation location
  • You are strongly encouraged to arrange private transportation in advance, such as a private vehicle, if possible
  • Arrangements for your necessary support such as food, medication, child care, or cleaning supplies

Creating your self-isolation plan

When making your self-isolation plan, carefully review and follow these guidelines:

Submit your self-isolation plan

After you’ve created your self-isolation plan, you are required to submit your plan through the following forms:

  • Canadian Self-isolation ArriveCAN mobile app
    All travelers entering Canada must submit their self-isolation plan through the ArriveCAN mobile app within 48 hours before arriving in Canada. This can also give you faster processing at the airport upon arrival. Save proof of having submitted your information, such as a printout or screenshot of the app on your phone, as you might need to show this to airline staff before boarding a flight.
  • British Columbia’s (BC) Self-Isolation form
    All travelers arriving in BC should submit their self-isolation plan online before arriving in British Columbia.

If you have questions about your self-isolation plan, contact Service BC.

UBC Self-isolation Program

If you need a place to live while you self-isolate for 14 days, UBC is now providing on-campus self-isolation packages that include accommodation,meals, as well as planning and self-care resources.

UBC is offering complimentary self-isolation packages to students TRAVELLING TO UBC FROM OUTSIDE OF CANADA (hence required to self-quarantine) and who are not able to self-quarantine in their own accommodation. Meals are included. Complimentary packages are available on a one-time only basis until further notice. Learn more and make a reservation as soon as possible.

See package details

Getting to your place of isolation from the airport

After arriving in Canada, you must go directly to your place of isolation without delay and wear a non-medical mask or face covering while you travel.

If possible, you are strongly encouraged to use private transportation, such as a private vehicle, to get to your place of quarantine, and avoid contact with others throughout your journey. There are several options for you to get from Kelowna International Airport (YLW) to UBC Okanagan campus.


Licensed Airport Shuttle Bus Services are available at the airport outside the south terminal building entrance.


If you wish to take a taxi, there is 24-hour taxi service from the airport serving the campus and other destinations around the region.

When making arrangements to be picked up by taxi on campus, you can direct taxi companies to meet you at the dedicated passenger drop-off and pick-up area in front of the Engineering, Management & Education (EME) building at 1137 Alumni Avenue.

Public transport

The #23 Lake Country bus travels between the campus and the airport. The #23 bus stop is located along Airport Way near the end of the car rental lot at YLW, and has a stop on campus at the transit exchange on Alumni Avenue.

Please consult Kelowna Regional Transit for the most current route, schedule, and fare information for this and other routes.

This information is accurate as of October 21, 2020, and is subject to change. Follow the latest updates on travel restrictions due to COVID-19. See also CBSA’s updates on travel for non-Canadians.