Setting up your Pre-Authorized Debit account in TouchNet

About TouchNet and Pre-Authorized Debit 

TouchNet Payment Centre is a new system available for students to pay tuition and fees. TouchNet is replacing other forms of ePayment, such as International Funds Transfer via Convera and Interac Online. Pre-Authorized Debit is one of the ways you can pay your tuition in TouchNet. Please note: UBC PAD is a one time debit only. 

You need to set up your banking information in the TouchNet Payment Centre to pay with Pre-Authorized Debit. 

Important information about paying through Pre-Authorized Debit 

UBC does not automatically withdraw funds from your bank account through Pre-Authorized Debit (PAD) to pay the balance you owe. Once your account is set up, you have to initiate every PAD transaction to make a payment. 

Before you start 

To set up your banking information, you will need a chequing or savings account at a Canadian financial institution or bank. You can find your banking information like your Institution Number, Transit Number, and Account Number in your online banking platform or at the bottom of your personal cheque. If you don’t have a cheque, contact your financial institution for details.  

How to set up your Pre-Authorized Debit account in TouchNet 

First, go to your Finances App   

  1. Log into your Workday account at myworkday.ubc.ca. 
  2. On the right side of the page, in the “Your Top Apps” menu, click the “Finances” app. 

   

Next, go to TouchNet Payment Centre 

In the “Tuition and Fees” menu to the right, click the “Make a Payment: TouchNet Payment Centre” link. You will be redirected to the TouchNet homepage, which is a separate app from Workday. 

 

Go to your TouchNet Payment Profile 

  1. On the TouchNet homepage, you may be prompted to re-enter your CWL username and password. 
  2. Once you are logged in, click the “My Profile” tab in the top menu, then select “Payment Profile” from the dropdown list.  

  

Add a new payment method 

  1. On the “My Profile” page, go to the “Add New Payment Method” section and click the dropdown list next to “Method”. 
  2. In the dropdown list, select “CAD Pre-Auth Debit”. This stands for Pre-Authorized Debit payment in Canadian dollars.  
  3. Click the blue “Select” button next to the dropdown list to save your selection. 
  4. In the popup window, enter your banking details and billing information.  You must fill out all fields marked with a red asterisk (*). If you need more support in finding your Branch Number, Transit Number, or Account Number, click the “Example” link beside the “Branch number” field.
  5. Enter a nickname for the payment method in the “Save my payment method as” field. 
  6. If you want this to be your default payment method, check the “Save as your preferred payment method” box. 
  7. Click the dark blue “Continue” button at the bottom right to move to the next step. 

Review and agree to terms and conditions   

  1. The terms and conditions will be displayed in the next window. Review the information. 
  2. Check the “I Agree” box if you want to proceed. 
  3. Click the dark blue “Continue” button to save your changes. 

Review your pre-authorized debit information  

You will be returned to the “My Profile” page. Review your details to make sure your payments can be completed successfully. 

If you need to edit your pre-authorized debit information 

On your “My Profile” page, under “Saved Payment Methods”, click the gear icon in the “Action” column. Select an option from the dropdown list to complete your changes: 

  • Edit: Update the details. 
  • Delete: Remove the payment method. 
  • Set as preferred: Set the account as your preferred default payment method. 

Additional resources