Paying your tuition and student fees in TouchNet: Credit card and Signature Debit card payment

About TouchNet 

UBC uses TouchNet as a payment tool for tuition and student fees, as well as Student Direct Stream (SDS) tuition prepayments.  

TouchNet is replacing other forms of ePayment, such as International Funds Transfer via Convera and Interac Online.   

Receipts for payments made in TouchNet are only available in TouchNet, not in Workday. While a receipt will be sent to your email that you have listed in your Workday profile, you have the option to print this page for your records in TouchNet. 

Accepted credit and debit card payments 

TouchNet accepts Visa, Mastercard, as well as major banks’ Visa Debit and Mastercard Debit cards. Keep in mind that credit and debit card transactions are subject to a convenience fee: 

  • Visa and Mastercard: 2.5% convenience fee 
  • Visa Debit and Mastercard Debit: 1.5% convenience fee 

How to pay with a credit card 

First, go to your Finances App   

  1. Log into your Workday account at myworkday.ubc.ca. 
  2. On the right side of the page, in the “Your Top Apps” menu, click the “Finances” app.

Review your current outstanding balance 

In the Finances app, you will be taken to the “Finances” page by default.  

On the left side of the page, under “Account Activity”, your “Due Now” balance will be listed. Please note: This balance includes charges that are past due or due within the next 30 days only 

You can make payments toward your “Due Now” balance, but not charges due in the future.  

Next, go to TouchNet 

In the “Tuition and Fees” menu to the right, click the “Make a Payment: TouchNet Payment Centre” link. You will be redirected to the TouchNet homepage, which is a separate app from Workday.  

Make a payment  

  1. Once on the TouchNet homepage, you will see your current outstanding balance listed as “Due Now” in the Student Account box. Click the dark blue “Make Payment” button.
  2. On the “Account Payment” page, enter the amount you want to pay in the field under “Amount Due”. You have the option to make a full or partial payment.
    1. There is a 2.5% convenience fee for Visa and Mastercard credit card payments. 
    2. There is a 1.5% convenience fee for Visa Debit and Mastercard Debit card payments. 
  3. Click the blue “Continue” button to the lower right.
  4. For the “Method” field, if you’ve previously designated your Canadian pre-authorized debit bank account as your default payment method, it will be automatically chosen. However, you can click the white “Cancel” button and select “Credit Card via PayPath” from the “Method” dropdown list. 
  5. Click the dark blue “Continue” button to the lower right.
  6. You will be brought to a confirmation screen, where you can review your payment information, payment amount, CC and Debit card convenience charges and the terms and conditions. After confirming your information, click the dark blue “Continue to PayPath” button to the lower right.
  7. You’ll now complete the payment in the “PayPath” Payment Service. Follow the instructions in the new pop-up window to complete the payment transaction.
  8. You will be brought to a confirmation screen, where you can review your payment information, payment amount, and the terms and conditions. After confirming your information, click the “Submit Payment” button to the lower right.    

Confirm your payment 

After you’ve paid, you will be returned to the TouchNet confirmation page, which summarizes payment receipt details. While a receipt will be sent to your email that you have listed in your profile in Workday, you have the option to print this page for your records.  

Check your Account Activity 

Lastly, return to Workday and refresh your browser. Your “Due Now” balance will be updated and you will see a new transaction in your Account Activity reflecting your payment. 

You can click on the “View Statement” button for more information. 

Additional resources