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Ordering official transcripts and downloading unofficial transcripts

Transcript mail service disruption: Transcript mail service has resumed but expect delivery delays due to the ongoing Canada Post strike. Students are encouraged to submit PDF Transcript or Courier requests.

Before proceeding:

  • If you are logging into the UBC Official Documents tool for the first time, you might have to wait 3 hours for your information to sync before you can proceed with the order.
  • It takes at least 24 hours for official transcripts to be updated with changes. This includes grade changes, course adjustments during or after the add/drop deadline, or updates to your contact information.

 

This tutorial applies to both undergraduate and graduate students on the Okanagan campus.

Learn more about ordering official and unofficial transcripts.

On this page

Access the UBC Official Documents tool (ODMT)

Current and former UBC students can order official transcripts and download unofficial transcripts of their academic record from the UBC Official Documents tool (ODMT). Current students can log into the ODMT directly, or through Workday: 

  1. Log into your Workday account at myworkday.ubc.ca.
  2. Click “Academics” in the “Your Top Apps” menu.
  3. In the “Transcripts and Enrolment/Completion Letters” menu, click the “UBC Official Documents” link to go to the UBC Official Documents tool (ODMT).

How to order an official transcript

1. Select “Official Transcript” in the “Order Options” menu.

2. Enter requester and recipient details:

  • Enter an email in the “Requester Email” box.
  • Click “Add Recipient”.

3. Select “Recipient Type”:

  • “Institution” allows you to select from a drop-down menu of institutions. When selected, the institution’s details will populate below.
  • If you don’t see the institution that you are looking for, choose “Other” to fill in details manually.

Note: Some institutions allow sending e-Transcripts directly to the institution through Education Planner BC. Institutions who have this service, will have “e-transcript” noted beside their name in the dropdown list.

4. Select the “Delivery” type.

  • If you select “Print”, select the “Delivery Option” and enter/confirm the delivery details.
  • If you select “Email PDF”, enter an email address in the “Email” box.

5. Review “Print/Email PDF” details and submit the request.

Enter payment details

1. Review order details.

2. Click the “Proceed to Payment” button.

3. Review payment methods: American Express, China UnionPay, Discover, Mastercard, and Visa.

4. In the new payment window, enter your payment information.

5. Review the confirmation details.

6. Press “Continue” and the “Payment Success” page will be populated. You may click the “ID” link to view the order details.

How to download an unofficial transcript

1. Select “Unofficial Transcript” in the “Order Options” menu.

2. Enter your student number in the “Order Unofficial Transcript” window.

3. Click the “Request Unofficial Transcript (PDF)” button.

4. Wait a few seconds before clicking the “Generate Unofficial Transcript (PDF)” button. There might be a short delay while the transcript is being generated.

5. Click the “PDF” icon to download.

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